Communication Miracles at Work. Matthew Gilbert

Аннотация:

Communication Miracles at Work is about experiencing breakthrough moments of connectedness and understanding with co-workers, managers, staff members, and clients. Developed out of Matthew Gilbert's experience as an employee, communication consultant, manager, and facilitator, Communication Miracles at Work will help readers develop effective communication and relationship-building skills for achieving workplace harmony. Topics include the «corporate culture» and how it enhances or hinders the ability of people to get along, the role of stress in ineffective communication, issues of gender in talking and listening, and how to use good communication in everyday situations. Readers are carefully guided toward seeing their own personal obstacles around communicating and are given effective tools on how to make almost any workplace encounter an opportunity for personal and spiritual growth. This book is for anyone who wants to have a better day-to-day experience at work, reaching out to people wherever they are on the corporate ladder, from those just entering the workforce to more experienced workers to managers and CEOs.