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THE TEAM
COACHING
TOOLKIT
55 Tools and Techniques for Building Brilliant Teams
by
Tony Llewellyn
First published in Great Britain by Practical Inspiration Publishing, 2017
© Tony Llewellyn, 2017
The moral rights of the author have been asserted
ISBN (print): 978-1-910056-65-3
ISBN (ebook): 978-1-910056-64-6 (Kindle)
ISBN (ebook): 978-1-910056-73-8 (ePub)
All rights reserved. This book or any portion thereof may not be reproduced without the express written permission of the author.
All definitions come from the Apple online dictionary unless otherwise specified.
Trademark notice: Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe.
To Sian, Angharad, Rhiannon and Bryony
CONTENTS
Chapter 2 – Using tools to shape team dynamics
Chapter 3 – The emergence of the team coach
SECTION TWO – Team Coaching Techniques
Technique 1. Systemic thinking and the spheres of influence
Technique 2. Facilitating a thinking environment
Technique 3. Slow down to speed up
Technique 5. Influential questions
Technique 6. Listening for clues
Technique 7. Adopt an ‘Agile’ mindset
Technique 8. Using case stories
Technique 9. The importance of visual information
Technique 10. Developing your maturity in complexity
SECTION THREE – Team Coaching Tools
Chapter 4 – Tools for assessing the team’s environment
1. Is your project complex or simply complicated?
2. Assess the project environment
3. Articulating stakeholder paradoxes
5. Celebrating cultural diversity
6. Dangerous assumptions and leaps of faith
9. Surviving the storming stage
Chapter 5 – Tools for setting up an effective team
11. Extrovert and introvert thinking
13. Establishing your rules of engagement
16. How to motivate or annoy me
18. Create an awareness of behavioural gravity
19. Establish a ‘no blame’ culture
20. The Team Integration Manual
Chapter 6 – Tools for improving communication