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Table of Contents
1 Cover
6 Former Contributors to the Third Edition
7 Preface 1 Organization 2 Instructor Resources (IR) REFERENCES
12 About the Companion Website
13 Unit 1: Kelly Vana’s Nursing Leadership and Management 1 Nursing Leadership, Management, and Motivation
14 2 The Health Care Environment History of Health Care Influence of External Forces on Health Care Organization of Health Care Health Care Rankings Access to Health Care for All Health Care Payment in Other Countries Hospital Care Need for Primary Health Care The Federal Government Health Care Disparities and Social Determinants of Health Health Care Spending Health Care Quality Balanced Scorecards Improving Quality Through Health Professions Education Nurse Shortages KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS
15 3 Nursing Leadership and Management in a Historical Context The Founding of Nursing The Dawn of Professional Nursing The Development of Professional Nursing Organizations Professional Nursing Matures Historical Contributions and Future Challenges KEY CONCEPTS KEY TERMS REVIEW QUESTIONS REVIEW QUESTION ANSWERS REVIEW ACTIVITIES DISCUSSION POINTS DISCUSSION OF OPENING SCENARIO EXPLORING THE WEB INFORMATICS LEAN BACK REFERENCES SUGGESTED READINGS
16 4 Organization of Patient Care in High Reliability Care Organizations Definitions of Error The Anatomy of an Error High Reliability Organizations Nursing's Role in High Reliability Organizations Fostering a Fair and Just Culture Summary KEY CONCEPTS