Raven Catlin

Agile Auditing


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      Finally, one of the most valuable lessons you will learn in this book is to deliver focused results faster. As presented in the framework, auditors complete each Agile audit in short, two‐week cycles – planning, performing, and communicating risk‐focused results. Applying Agile auditing consistently and maintaining a tight delivery cycle require innovative thinking on audit processes and deliverables. It creates a baseline, so each auditor and each team can measure their performance and become better and stronger with every audit.

      I highly recommended Agile Auditing: Fundamentals and Applications by Raven Catlin and Ceciliana Watkins whether you are a seasoned auditor, new to the profession, or even in a different domain unrelated to audit. You will find that the framework, lessons, and principles better equip you to meet new challenges. This book is one of few written by audit professionals to improve our audit services and value to our organizations by being more responsive and a better team player. Reading this book will prepare you with the knowledge and skills necessary to become an Agile auditor, implement Agile auditing in your audit activity, and deliver more value to the organizations you serve.

       —Richard Chambers

      President and CEO of The Institute of Internal Auditors (IIA) January 2009 to March 2021

      Author, Lessons Learned on the Audit Trail (2014), Trusted Advisors:Key Attributes of Outstanding Internal Auditors (2017), and The Speed of Risk: Lessons Learned on the Audit Trail, 2nd edition (2019)

      From the beginning, it seemed natural that Ceciliana Watkins and I would form a friendship. We think alike as auditors, respect each other immensely, and have a passion for learning and sharing knowledge, not to mention sharing a huge passion for cooking and experimenting with “recipes.” On a warm summer night in 2011, just outside of Sacramento, California, we had dinner and talked about some of the pains and frustrations that we experienced in auditing. One of our frustrations is that many auditors work on multiple projects simultaneously and miss deadlines far too frequently. We continued our evening recognizing that we had to determine and fix the root causes of our problems, including audit clients (commonly referred to as “auditees”) frequently failing to deliver evidence when needed, constant and often unconscious scope creep, excessive audit workpaper documentation, and wordsmithing masked as elegant writing consistently clouding the message we really need to deliver to add value, improve processes, and help our organizations accomplish their objectives.

      Please understand, my friend and co‐author Ceciliana is a life‐long learner, creator, and challenger. She is a project management professional and has dedicated her professional life to auditing. She challenges others to think better and do more to help improve the audit profession. As we discussed many audit‐related frustrations, my dearest friend asked, “have you ever researched Agile project management?” It was that dinner conversation, over home‐cooked corn tortillas, ceviche, and watermelon‐basil margaritas, that started my Agile auditing journey. On the plane back to Virginia, I started listing the problems faced in the audit process. The very next day, I purchased my first book on Agile and began learning about Agile, including Scrum and other frameworks. Moreover, I started tackling the list of frustrations and mapping Agile practices to the problems in a quest for solutions. I began the journey seeking answers to these questions:

       Can the auditing profession use Agile frameworks?

       How can auditing adopt Agile principles?

       How can Agile tools help fix our audit process problems?

       What needs to change in audit to be Agile?

       What is the root cause of the audit problems and frustrations?

       Can Agile frameworks and principles solve the root causes of our audit problems and symptoms?

      I talked with Ceciliana about our journey, questions, and early conclusions. We realized that many of our problems are just symptoms of a root cause, poor audit client relationships. So, we looked for opportunities to use Agile frameworks to help resolve client relationship issues.

      Since 2011, “I” became “we” as the Raven Global Training team expanded. Expert trainers joined, and courses increased, including courses on Agile auditing. Ceciliana was the first instructor we officially added to the team. We continually collaborate on many topics and bounce ideas off each other – it is a great partnership.

      We concluded that the auditing profession can, and should, use Agile frameworks and that doing so can solve the root cause of many problems experienced in the audit life cycle, such as poor client relationships. But how? What would this look like? Would it look the same for every audit team? Can it work on every audit? What would we call it? The name Agile auditing felt right, and the rest of the story is provided for you in the pages of this book.

      Successful Agile projects are those that recognize failure quickly, through constant inspection, and rapidly adapt to identified failures.

      In 2013, we began offering keynote addresses on Agile auditing concepts at conferences. As we continued developing our Agile audit framework, we also sought opportunities to put the framework into practice. Our first client was up for the challenge in 2014, and we knew we might not get it right the first time. In fact, failing, and failing fast, is a collective mindset in Agile disciplines. It is okay to fail. Failure is even expected! Successful Agile projects are those that recognize failure quickly, through constant inspection, and rapidly adapt to identified failures.

      As Steven Denning points out in his book The Age of Agile, Agile started as a movement that took off in 2001 as a set of values and principles articulated by the Agile Manifesto of 2001. The manifesto spawned various management methodologies including Scrum and many others (Denning 2018). Over time, it evolved into a movement of people with a specific mindset that focuses on delivering continuous value to customers. As we started our journey in Agile, we soon realized the importance of distinguishing a framework from a methodology to facilitate the Agile auditing movement.