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Digital Health Communications


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      Table of Contents

      1  Cover

      2  Title Page

      3  Copyright

      4  Preface: Info-communication Perspectives on Digital Health Communication P.1. The French and Quebec health systems as a heuristic context for analysis P.2. Information and communication sciences: a theoretical corpus and methodologies for understanding digital communication in healthcare P.3. For a critical approach to digital health communication P.4. Digital health communication in the workplace P.5. Digital communication in health: between strategic communication, public space and empowerment P.6. Digital health communication: the promise of cognitive, social and emotional support P.7. And finally, how can we take care of digital workers? P.8. Diagnosis and treatment P.9. References

      5  Acknowledgments

      6  Author Biographies

      7  Introduction: Updating Issues of Digital Health Communication I.1. What about digital care workers? I.2. What about digital communication in health… ethical, empowering and emancipating? I.3. What about new digital mediations of health knowledge?

      8  PART 1: Digital Patient Records: Organizational Adaptations 1 Paradoxical Changes and Injunctions in an Implementation Project of the Digital Patient Record 1.1. Introduction 1.2. Organizational paradoxes and paradoxical injunctions 1.3. A case study of an implementation project for digital patient records 1.4. Resolving the organizational paradox at the individual level 1.5. Conclusion 1.6. References 2 Identifying Caregiver Practices by Analyzing the Use of Electronic Medical Records 2.1. Introduction 2.2. Review of the management science literature on professional practices and uses of electronic patient records 2.3. Professional practices and the use of tools at the heart of the conceptual framework: the “instrumental genesis” 2.4. Methodology 2.5. Results 2.6. Conclusion 2.7. References 3 Communication Approach to Patients’ Health Work: Remote Relationship and Intertwined Powers 3.1. Introduction 3.2. Reconstructing patients’ work 3.3. Field and method 3.4. Remote relationship and intertwined powers 3.5. Conclusion 3.6. Acknowledgments 3.7. References

      9  PART 2: Care and Social Support: From Institutional Responses to Online Support 4 The Place of Care in the E-coordination of Home Care and Assistance 4.1. Introduction 4.2. Home care coordination issues 4.3. Impacts on the logic of care, roles and identities 4.4. Uses and practices of the PAACO-Globule dispositive in a support network for the coordination of complex pathways in the South Gironde region 4.5. Conclusion 4.6. References 5 Breast Cancer Prevention Online in a Crisis of Confidence Context: From Medical–Technical Discourse to Social Support 5.1. Introduction 5.2. Prevention and crisis context 5.3. Methodological choices for the analysis of an online exchange space 5.4. Results of ethnographic observation and lexicometric analysis 5.5. Conclusion 5.6. References

      10  PART 3: Rethinking Health Expertise in Light of the Social Web 6 The Expert Patient in the Digital Age: Between Myth and Reality 6.1. Introduction 6.2. Mutating health care: the professionalization of the patient 6.3. Societal changes and the emergence of the expert patient in the digital context 6.4. Conclusion 6.5. References 7 Towards an Info-communication Categorization