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Table of Contents
1 Cover
5 Foreword
6 Introduction: Best Practice in Medicine and Leadership Are Not Always the Same Chapter Overview Resources
7 Chapter ONE: Know Yourself ! Why Does That Matter? Takeaways for the Wise Physician Leader Questions Appendix: Reflection Exercise Resources
8 Chapter TWO: Communication Principles of Communication Appreciative Inquiry Takeaways for the Wise Physician Leader Scenarios Questions Resources
9 Chapter THREE: Techniques of Communication Three Techniques of Communication Words and Word Pairs: What to Use, What to Avoid Takeaways for the Wise Physician Leader Scenarios and Questions Resources
10 Chapter FOUR: Perspective Myths and Biases, Heuristics, and Assumptions/Fallacies Culture and Perspective Back to My Patient Takeaways for the Wise Physician Leader Scenarios and Questions Resources
11 Chapter FIVE: Decision‐Making That Works Decision‐Making Steps Process and Content Decision‐Making Process Structure How I Used This Analysis Approach to Make a Major Life Decision Decision Analysis Matrix Burn Rate The Problem You Dread – Or, Never Let a Crisis Go to Waste The Crisis Approaches! Takeaways for the Wise Physician Leader Scenarios and Questions Resources
12 Chapter SIX: Decision‐Making That Doesn't Work, and Why Unintended Consequences Takeaways for the Wise Physician Leader Scenarios and Questions Resources
13 Chapter SEVEN: Character andEthics Right vs. Right The Platinum Rule: Expressing Integrity The Importance of Loving What You Do Takeaways for the Wise Physician Leader Scenarios and Questions Resources
14 Chapter EIGHT: Relationships and Team Building Approach to Building Relationships Emotional Intelligence Team‐Building Approach Emotional Proprioception Special Relationships You Need to Cultivate Takeaways for the Wise Physician Leader Scenarios and Questions Resources
15 Chapter NINE: Principles of Negotiations Amygdala Hijack Negotiation Steps BATNA Takeaways for the Wise