Message Not Received. Simon Phil

Platform as a Service,” June 26, 2014, http://tinyurl.com/otcfxq8.

11

See http://tinyurl.com/mfvxbfc.

12

Lee Hutchinson, “Op-Ed: Microsoft Layoff E-mail Typifies Inhuman Corporate Insensitivity,” July 17, 2014, http://arstechnica.com/staff/2014/07/op-ed-microsoft-layoff-e-mail-typifies-inhuman-corporate-insensitivity.

13

Weird Al Yankovic’s “Mission Statement” hits the nail on the head: http://tinyurl.com/mvuvpwv.

14

The Oxford English Dictionary defines the word communicate as “to share or exchange information, news, or ideas.” For instance, the prisoner was forbidden to communicate with his family.

15

Although many people currently use the two terms interchangeably, a use case is not a synonym for use. Rather, the former is a formal software and system engineering term describing how users use systems to accomplish particular goals. A use case defines the features to be implemented and the resolution of any errors that may be encountered. See http://tinyurl.com/kg38mu7.

16

I used to speak Spanish fluently, and I still love the word esposas. It signifies both wives and handcuffs. It’s a fascinating double meaning.

17

For more, see http://tinyurl.com/musk-x-pledge.

18

Watch the whole interview at http://tinyurl.com/anderson-comm-win.

19

In essence, the theory proposes that a great deal of ostensibly random variation in human behavior is actually quite orderly and consistent. It stems from basic differences in the ways individuals prefer to use our perception and judgment.