69. How did the Disaster risk management manager receive input to the development of a Disaster risk management improvement plan and the estimated completion dates/times of each activity?
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70. What is the context?
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71. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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72. What is the scope of the Disaster risk management effort?
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73. How often are the team meetings?
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74. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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75. What system do you use for gathering Disaster risk management information?
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76. How do you keep key subject matter experts in the loop?
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77. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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78. Are there different segments of customers?
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79. What is the scope?
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80. Does the team have regular meetings?
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81. How do you manage scope?
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82. The political context: who holds power?
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83. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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84. How does the Disaster risk management manager ensure against scope creep?
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85. Who is gathering Disaster risk management information?
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86. What sort of initial information to gather?
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87. Have all basic functions of Disaster risk management been defined?
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88. When is/was the Disaster risk management start date?
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89. Has a Disaster risk management requirement not been met?
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90. Has everyone on the team, including the team leaders, been properly trained?
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91. How do you hand over Disaster risk management context?
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92. Have specific policy objectives been defined?
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93. What are the dynamics of the communication plan?
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94. Is it clearly defined in and to your organization what you do?
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95. Are all requirements met?
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96. Are required metrics defined, what are they?
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97. When are meeting minutes sent out? Who is on the distribution list?
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98. What is the scope of the Disaster risk management work?
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99. How would you define the culture at your organization, how susceptible is it to Disaster risk management changes?
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100. What key stakeholder process output measure(s) does Disaster risk management leverage and how?
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101. What information do you gather?
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102. Has/have the customer(s) been identified?
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103. What would be the goal or target for a Disaster risk management’s improvement team?
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104. What is the definition of Disaster risk management excellence?
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105. What was the context?
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106. If substitutes have been appointed, have they been briefed on the Disaster risk management goals and received regular communications as to the progress to date?
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107. What is out-of-scope initially?
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108. How have you defined all Disaster risk management requirements first?
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109. Do you all define Disaster risk management in the same way?
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110. Has the direction changed at all during the course of Disaster risk management? If so, when did it change and why?
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111. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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112. Why are you doing Disaster risk management and what is the scope?
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113. Are there any constraints known that bear on the ability to perform Disaster risk management work? How is the team addressing them?
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114. Will a Disaster risk management production readiness review be required?
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115. Have the customer needs been translated into specific, measurable requirements? How?
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116. What are the record-keeping requirements of Disaster risk management activities?
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117. How would you define Disaster risk management leadership?
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118. Who are the Disaster risk management improvement team members, including Management Leads and Coaches?
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119. Has your scope been defined?
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120. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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121. What critical content must be communicated – who, what, when, where, and how?
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122. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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