what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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69. How and when will the baselines be defined?
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70. How do you gather requirements?
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71. Has a high-level ‘as is’ process map been completed, verified and validated?
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72. Is full participation by members in regularly held team meetings guaranteed?
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73. Will a Qualitative methods production readiness review be required?
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74. How did the Qualitative methods manager receive input to the development of a Qualitative methods improvement plan and the estimated completion dates/times of each activity?
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75. What customer feedback methods were used to solicit their input?
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76. Has/have the customer(s) been identified?
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77. What was the context?
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78. Are different versions of process maps needed to account for the different types of inputs?
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79. When are meeting minutes sent out? Who is on the distribution list?
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80. Is there a clear Qualitative methods case definition?
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81. Do you all define Qualitative methods in the same way?
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82. Who defines (or who defined) the rules and roles?
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83. Is scope creep really all bad news?
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84. Has the direction changed at all during the course of Qualitative methods? If so, when did it change and why?
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85. Do you have organizational privacy requirements?
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86. What are the Qualitative methods tasks and definitions?
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87. What constraints exist that might impact the team?
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88. What would be the goal or target for a Qualitative methods’s improvement team?
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89. What are the rough order estimates on cost savings/opportunities that Qualitative methods brings?
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90. What are the core elements of the Qualitative methods business case?
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91. How is the team tracking and documenting its work?
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92. How do you gather the stories?
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93. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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94. What scope do you want your strategy to cover?
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95. Is Qualitative methods linked to key stakeholder goals and objectives?
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96. How do you catch Qualitative methods definition inconsistencies?
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97. Has a team charter been developed and communicated?
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98. Has a project plan, Gantt chart, or similar been developed/completed?
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99. How was the ‘as is’ process map developed, reviewed, verified and validated?
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100. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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101. Have all basic functions of Qualitative methods been defined?
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102. Are the Qualitative methods requirements complete?
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103. What is out of scope?
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104. How would you define Qualitative methods leadership?
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105. What is the worst case scenario?
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106. What system do you use for gathering Qualitative methods information?
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107. What information should you gather?
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108. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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109. Scope of sensitive information?
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110. Are there any constraints known that bear on the ability to perform Qualitative methods work? How is the team addressing them?
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111. What gets examined?
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112. How will variation in the actual durations of each activity be dealt with to ensure that the expected Qualitative methods results are met?
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113. Are there different segments of customers?
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114. Is the scope of Qualitative methods defined?
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115. Why are you doing Qualitative methods and what is the scope?
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116. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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117. Has your scope been defined?
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118. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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119. Is there a Qualitative methods management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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120. What key stakeholder process output measure(s) does Qualitative methods leverage and how?
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121. What is the definition of Qualitative methods excellence?
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122. Is there a critical path to deliver Qualitative methods results?
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