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130. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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131. How will the Person Analysis team and the group measure complete success of Person Analysis?
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132. Are required metrics defined, what are they?
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133. Are roles and responsibilities formally defined?
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134. How do you keep key subject matter experts in the loop?
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135. Has the Person Analysis work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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136. Will team members perform Person Analysis work when assigned and in a timely fashion?
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137. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Person Analysis Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How can you manage cost down?
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2. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Person Analysis services/products?
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3. Which measures and indicators matter?
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4. Are you taking your company in the direction of better and revenue or cheaper and cost?
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5. How do you stay flexible and focused to recognize larger Person Analysis results?
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6. How are measurements made?
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7. How do you aggregate measures across priorities?
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8. What details are required of the Person Analysis cost structure?
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9. Where is the cost?
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10. What would be a real cause for concern?
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11. How do you prevent mis-estimating cost?
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12. Is the cost worth the Person Analysis effort ?
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13. How do you focus on what is right -not who is right?
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14. How do you verify performance?
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15. What are hidden Person Analysis quality costs?
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16. What are the current costs of the Person Analysis process?
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17. Are Person Analysis vulnerabilities categorized and prioritized?
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18. How will success or failure be measured?
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19. What are your customers expectations and measures?
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20. What would it cost to replace your technology?
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21. How do you measure lifecycle phases?
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22. Among the Person Analysis product and service cost to be estimated, which is considered hardest to estimate?
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23. What causes extra work or rework?
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24. Are you aware of what could cause a problem?
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25. Is the solution cost-effective?
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26. At what cost?
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27. Will Person Analysis have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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28. Who should receive measurement reports?
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29. How will you measure success?
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30. Have you included everything in your Person Analysis cost models?
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31. Why a Person Analysis focus?
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32. How do you verify your resources?
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33. What does losing customers cost your organization?
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34. How do you verify and validate the Person Analysis data?
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35. What is the root cause(s) of the problem?
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36. Are supply costs steady or fluctuating?
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37. What users will be impacted?
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38. Are there measurements based on task performance?
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39. What happens if cost savings do not materialize?
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40. What measurements are being captured?
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41. Where can you go to verify the info?
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42. How are costs allocated?
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43. What is the total cost related to deploying Person Analysis, including any consulting or professional services?
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44. How can you measure the performance?
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45. How do your measurements capture