and round to the nearest tenth. Then transfer to the corresponding spoke in the Systems Architecture Service Scorecard on the second next page of the Self-Assessment.
Your completed Systems Architecture Service Scorecard will give you a clear presentation of which Systems Architecture Service areas need attention.
Systems Architecture Service
Scorecard Example
Example of how the finalized Scorecard can look like:
Systems Architecture Service
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Systems Architecture Service
Scorecard Example13
Systems Architecture Service
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:59
CRITERION #5: IMPROVE:75
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:104
Systems Architecture Service and Managing Projects, Criteria for Project Managers:129
1.0 Initiating Process Group: Systems Architecture Service130
1.1 Project Charter: Systems Architecture Service132
1.2 Stakeholder Register: Systems Architecture Service134
1.3 Stakeholder Analysis Matrix: Systems Architecture Service135
2.0 Planning Process Group: Systems Architecture Service137
2.1 Project Management Plan: Systems Architecture Service139
2.2 Scope Management Plan: Systems Architecture Service141
2.3 Requirements Management Plan: Systems Architecture Service143
2.4 Requirements Documentation: Systems Architecture Service145
2.5 Requirements Traceability Matrix: Systems Architecture Service147
2.6 Project Scope Statement: Systems Architecture Service149
2.7 Assumption and Constraint Log: Systems Architecture Service152
2.8 Work Breakdown Structure: Systems Architecture Service154
2.9 WBS Dictionary: Systems Architecture Service156
2.10 Schedule Management Plan: Systems Architecture Service159
2.11 Activity List: Systems Architecture Service161
2.12 Activity Attributes: Systems Architecture Service163
2.13 Milestone List: Systems Architecture Service165
2.14 Network Diagram: Systems Architecture Service167
2.15 Activity Resource Requirements: Systems Architecture Service169
2.16 Resource Breakdown Structure: Systems Architecture Service170
2.17 Activity Duration Estimates: Systems Architecture Service172
2.18 Duration Estimating Worksheet: Systems Architecture Service174
2.19 Project Schedule: Systems Architecture Service176
2.20 Cost Management Plan: Systems Architecture Service178
2.21 Activity Cost Estimates: Systems Architecture Service180
2.22 Cost Estimating Worksheet: Systems Architecture Service182
2.23 Cost Baseline: Systems Architecture Service184
2.24 Quality Management Plan: Systems Architecture Service186
2.25 Quality Metrics: Systems Architecture Service188
2.26 Process Improvement Plan: Systems Architecture Service190
2.27 Responsibility Assignment Matrix: Systems Architecture Service192
2.28 Roles and Responsibilities: Systems Architecture Service194
2.29 Human Resource Management Plan: Systems Architecture Service196
2.30 Communications Management Plan: Systems Architecture Service198
2.31 Risk Management Plan: Systems Architecture Service200
2.32 Risk Register: Systems Architecture Service202
2.33 Probability and Impact Assessment: Systems Architecture Service204
2.34 Probability and Impact Matrix: Systems Architecture Service206
2.35 Risk Data Sheet: Systems Architecture Service208
2.36 Procurement Management Plan: Systems Architecture Service210
2.37 Source Selection Criteria: Systems Architecture Service212
2.38 Stakeholder Management Plan: Systems Architecture Service214
2.39 Change Management Plan: Systems Architecture Service216
3.0 Executing Process Group: Systems Architecture Service218
3.1 Team Member Status Report: Systems Architecture Service220
3.2 Change Request: Systems Architecture Service222
3.3 Change Log: Systems Architecture Service224
3.4 Decision Log: Systems Architecture Service226
3.5 Quality Audit: Systems Architecture Service228
3.6 Team Directory: Systems Architecture Service231
3.7 Team Operating Agreement: Systems Architecture Service233
3.8 Team Performance Assessment: Systems Architecture Service235
3.9 Team Member Performance Assessment: Systems Architecture Service237
3.10 Issue Log: Systems Architecture Service239
4.0 Monitoring and Controlling Process Group: Systems Architecture Service241
4.1 Project Performance Report: Systems Architecture Service243
4.2 Variance Analysis: Systems Architecture Service245
4.3 Earned Value Status: Systems Architecture Service247
4.4 Risk Audit: Systems Architecture Service249
4.5 Contractor Status Report: Systems Architecture Service251
4.6 Formal Acceptance: Systems Architecture Service253
5.0 Closing Process Group: Systems Architecture Service255
5.1 Procurement Audit: Systems Architecture Service257
5.2 Contract Close-Out: Systems Architecture Service259
5.3 Project or Phase Close-Out: Systems Architecture Service261
5.4 Lessons Learned: Systems Architecture Service263
Index265
CRITERION #1: RECOGNIZE
INTENT: