62. Are the Client relationship management requirements complete?
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63. Has a Client relationship management requirement not been met?
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64. Are required metrics defined, what are they?
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65. Do you all define Client relationship management in the same way?
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66. Does the team have regular meetings?
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67. What is in the scope and what is not in scope?
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68. Is Client relationship management linked to key stakeholder goals and objectives?
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69. Who is gathering Client relationship management information?
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70. Is there a critical path to deliver Client relationship management results?
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71. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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72. If substitutes have been appointed, have they been briefed on the Client relationship management goals and received regular communications as to the progress to date?
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73. Are approval levels defined for contracts and supplements to contracts?
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74. Have the customer needs been translated into specific, measurable requirements? How?
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75. Are different versions of process maps needed to account for the different types of inputs?
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76. What Client relationship management services do you require?
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77. Is the scope of Client relationship management defined?
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78. How often are the team meetings?
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79. What is the definition of success?
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80. What is out of scope?
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81. How do you hand over Client relationship management context?
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82. Is it clearly defined in and to your organization what you do?
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83. What Client relationship management requirements should be gathered?
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84. What is the scope of the Client relationship management effort?
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85. Is special Client relationship management user knowledge required?
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86. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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87. Are there different segments of customers?
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88. What is the scope of the Client relationship management work?
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89. What are the tasks and definitions?
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90. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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91. What are the Client relationship management use cases?
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92. How do you think the partners involved in Client relationship management would have defined success?
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93. How do you gather the stories?
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94. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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95. Are the Client relationship management requirements testable?
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96. Are resources adequate for the scope?
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97. How did the Client relationship management manager receive input to the development of a Client relationship management improvement plan and the estimated completion dates/times of each activity?
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98. Is Client relationship management currently on schedule according to the plan?
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99. What are (control) requirements for Client relationship management Information?
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100. Are audit criteria, scope, frequency and methods defined?
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101. What is the definition of Client relationship management excellence?
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102. What information should you gather?
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103. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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104. Is scope creep really all bad news?
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105. Where can you gather more information?
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106. What is the scope of Client relationship management?
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107. Is the work to date meeting requirements?
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108. What critical content must be communicated – who, what, when, where, and how?
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109. How would you define the culture at your organization, how susceptible is it to Client relationship management changes?
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110. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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111. What are the dynamics of the communication plan?
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112. How have you defined all Client relationship management requirements first?
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113. How is the team tracking and documenting its work?
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114. Is Client relationship management required?
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115. What would be the goal or target for a Client relationship management’s improvement team?
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116. What baselines are required to be defined and managed?