What is in the scope and what is not in scope?
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97. Are there any constraints known that bear on the ability to perform Learning outcomes work? How is the team addressing them?
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98. What knowledge or experience is required?
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99. What are the Learning outcomes use cases?
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100. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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101. What are the rough order estimates on cost savings/opportunities that Learning outcomes brings?
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102. Have the customer needs been translated into specific, measurable requirements? How?
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103. Are customer(s) identified and segmented according to their different needs and requirements?
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104. What is the scope of the Learning outcomes work?
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105. What information should you gather?
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106. What is the definition of Learning outcomes excellence?
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107. Is the team equipped with available and reliable resources?
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108. What are the Learning outcomes tasks and definitions?
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109. What baselines are required to be defined and managed?
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110. What are (control) requirements for Learning outcomes Information?
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111. How will variation in the actual durations of each activity be dealt with to ensure that the expected Learning outcomes results are met?
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112. Is there a critical path to deliver Learning outcomes results?
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113. How will the Learning outcomes team and the group measure complete success of Learning outcomes?
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114. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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115. Scope of sensitive information?
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116. What is the worst case scenario?
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117. Has a team charter been developed and communicated?
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118. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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119. What is the definition of success?
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120. How do you manage unclear Learning outcomes requirements?
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121. What sort of initial information to gather?
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122. Who is gathering information?
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123. How was the ‘as is’ process map developed, reviewed, verified and validated?
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124. Will team members regularly document their Learning outcomes work?
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125. Why are you doing Learning outcomes and what is the scope?
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126. Is the Learning outcomes scope manageable?
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127. What would be the goal or target for a Learning outcomes’s improvement team?
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128. Is full participation by members in regularly held team meetings guaranteed?
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129. How would you define the culture at your organization, how susceptible is it to Learning outcomes changes?
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130. Have all of the relationships been defined properly?
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131. Is the scope of Learning outcomes defined?
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132. What is out of scope?
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133. Has the Learning outcomes work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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134. Who defines (or who defined) the rules and roles?
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135. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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136. Are stakeholder processes mapped?
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137. What are the requirements for audit information?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Learning outcomes Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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2. Are you taking your company in the direction of better and revenue or cheaper and cost?
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3. How long to keep data and how to manage retention costs?
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4. How do your measurements capture actionable Learning outcomes information for use in exceeding your customers expectations and securing your customers engagement?
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5. Does the Learning outcomes task fit the client’s priorities?
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6. Has a cost center been established?
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7. What is the total cost related to deploying Learning outcomes, including any