improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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123. Is there a critical path to deliver Managed health care results?
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124. Scope of sensitive information?
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125. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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126. Has the direction changed at all during the course of Managed health care? If so, when did it change and why?
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127. What information should you gather?
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128. What is the context?
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129. How do you keep key subject matter experts in the loop?
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130. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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131. How do you hand over Managed health care context?
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132. Is it clearly defined in and to your organization what you do?
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133. What critical content must be communicated – who, what, when, where, and how?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Managed health care Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Does management have the right priorities among projects?
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2. Are there measurements based on task performance?
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3. What would be a real cause for concern?
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4. What could cause you to change course?
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5. How do you verify your resources?
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6. What details are required of the Managed health care cost structure?
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7. Have you included everything in your Managed health care cost models?
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8. How do you measure variability?
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9. Did you tackle the cause or the symptom?
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10. Was a business case (cost/benefit) developed?
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11. Are the measurements objective?
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12. How do you aggregate measures across priorities?
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13. Are you able to realize any cost savings?
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14. Is there an opportunity to verify requirements?
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15. How are measurements made?
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16. Where can you go to verify the info?
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17. What are the costs of delaying Managed health care action?
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18. What users will be impacted?
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19. How do you quantify and qualify impacts?
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20. Why do the measurements/indicators matter?
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21. What are the operational costs after Managed health care deployment?
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22. How is performance measured?
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23. What are the Managed health care key cost drivers?
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24. How do you verify the authenticity of the data and information used?
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25. How will costs be allocated?
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26. What are the Managed health care investment costs?
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27. When a disaster occurs, who gets priority?
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28. What are hidden Managed health care quality costs?
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29. What is your decision requirements diagram?
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30. How can a Managed health care test verify your ideas or assumptions?
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31. How will success or failure be measured?
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32. When should you bother with diagrams?
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33. At what cost?
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34. Has a cost center been established?
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35. What can be used to verify compliance?
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36. Do the benefits outweigh the costs?
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37. Who should receive measurement reports?
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38. How do you measure lifecycle phases?
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39. How do you verify performance?
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40. Are missed Managed health care opportunities costing your organization money?
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41. Which Managed health care impacts are significant?
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42. What is the total fixed cost?
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43. What do you measure and why?
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