Rick DeLisi

Digital Customer Service


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       RICK DELISI

       DAN MICHAELI

      DIGITAL CUSTOMER SERVICE

      Transforming Customer Experience for an On-Screen World

      Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

      Published simultaneously in Canada.

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       Library of Congress Cataloging-in-Publication Data

      Names: DeLisi, Rick, author. | Michaeli, Dan, author.

      Title: Digital customer service : transforming customer experience for an on-screen world / Rick DeLisi, Dan Michaeli.

      Description: