Table of Contents
1 Cover
2 Praise for Employee Resource Group Excellence
6 Introduction: The Milli Vanilli Syndrome Milli Vanilli
7 1 Beyond Food, Flag, and Fun The Very Heart of Diversity and Inclusion Efforts Employee Resource Group Basics Seeing Global ERGs as Simply Overseas Extensions of US Groups ERG Trends Alignment with Talent Management Underutilized Business Assets Metrics‐that‐Matter Succession Planning Skeptical Middle Management Narrowing ERG Ambitions ERG Leader Development
8 2 The Seven Deadly Sins Seven Deadly ERG Derailers
9 3 Movers and Shakers Outline ERG Leadership Benefits Individual Contributor as ERG Leader Individual ERG Coaching Sessions ERG Leadership Summits ERG Leadership Academies ERG Leader Competencies
10 4 The 4C ModelTM Key Aspects of the 4C ModelTM Using the 4C ModelTM
11 5 Career Pillar Professional Development Talent Pipeline
12 6 Community Pillar External Outreach and Focus Collaboration Is Key
13 7 Culture Pillar Belonging Systems
14 8 Commerce Pillar Organizational Alignment Business Effectiveness
15 9 ERG Analytics Normative Database Mining ERG Leadership Roles Need to Be Highly Desired Appoint Your ERG Leaders to Top Grade the Role ERGs Are an Underutilized Asset Professional Development Across the Career Continuum Is Lacking ERGs Are Not Benchmarking Adequately Not All Business Units Value ERGs Career and Commerce Are Key
16 10 ERG Metrics‐That‐Matter Key Measurement Principles ERG Metrics‐That‐Matter
17 11 High Performers and High Potentials ERG Ownership ERG Membership Leadership Development Mechanisms ERG Leader Competencies Transitioning to an Appointment Process
18 12 Strategic Planning First, Determine ERG Current State Next, Establish a Desired Future State Finalize Your Strategic Plan
21 Index
22 End