211
206 212
207 213
208 214
209 215
210 216
211 217
212 218
213 219
214 220
215 221
216 222
217 223
218 224
219 225
220 226
221 227
222 228
223 229
224 230
225 231
226 232
227 233
228 234
229 235
230 236
231 237
232 238
233 239
234 240
235 241
236 242
237 243
238 244
239 245
240 247
241 248
242 249
243 250
244 251
245 252
246 253
247 254
248 255
249 256
250 257
251 258
252 259
253 260
254 261
255 262
256 263
257 264
258 265
259 266
260 267
261 268
262 269
263 270
264 271
265 272
266 273
267 274
268 275
269 276
270 277
271 278
272 279
273 280
274 281
275 282
276 283
277 284
278 285
279 286
280 287
281 289
282 290
283 291
284 292
285 293
286 294
287 295
288 296
289 297
290 298
291 299
292 300
293 301
294 302
295 303
296 304
297 305
298 306
299 307
300 308
301 309
302 310
303 311
304 312
305 313
306 314
307 315
308 316
309 317
310 318
311 319
312 320
313 321
314 322
315 323
316 324
317 325
318 327
319 328
320 329
321 330
322 331
323 332
Introduction
Welcome to Diversity, Equity, and Inclusion For Dummies. As I write this, the timing for this book couldn’t be more perfect given the predictions about the workplace of the future. I can’t tell you what an honor is to write the first-ever book of this type in this series. I’m Dr. Shirley Davis, and I’ve spent over 30 years in Human Resources and as a Chief Diversity and Inclusion Officer, a corporate executive, and now a global workforce consultant. I believe that all my experiences (both professional and personal) have prepared me to contribute this body of work.
Since the 2010s, the global workforce, marketplace, and communities have undergone significant demographic shifts, making workplaces more diverse than ever before. And research reveals that this trend will continue. Diversity, equity, and inclusion have taken a front seat for organizations seeking to capitalize on new talent — more women, greater ethnicity, five generations, and different abilities, backgrounds, experiences, thinking styles, beliefs, and ways of working — and build world-class cultures. They recognize that in order to attract, engage, and retain top talent and new customers, clients, and members, they must have strong leaders who can work effectively across differences, and they must foster a work environment where all talent enjoys a sense of belonging