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Marketing for Sustainable Development


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goes well with luxury... and sustainable development is really awareness of the object and of life and of the end of the product’s lifespan. There is maybe, ultimately, a difference between these two concepts.” In this regard, luxury is synonymous with dreams, while environmental issues recall reality, which is not always positive.

      Recycling and luxury, that doesn’t work, I’m not sure that that works... it’s not in the spirit of haute couture, it doesn’t go with luxury; the use of recycled products to make new luxury products should be avoided. That is, at a given time, they could be recycled to make other less high-end products but recycled materials shouldn’t be used to make luxury products; I think that, rightly, luxury cork... some cottons, very high-quality materials, you don’t get anything from recycling them.

      The two concepts also seem to diverge from an environmental point of view. Sustainable development means the preservation of the planet and natural resources. Luxury, meanwhile, is associated with the idea of wasting resources. Indeed, the ostentatious dimension of luxury leads to a misuse of the considerable packaging: “I would say that the packaging of some products can be a bit excessive... in order to draw the eye, there is sometimes a bit much for a small item. We could maybe make reductions at this level to protect the environment.” The problem of waste intensifies when rare raw materials are used (for example, leather products from exotic animals). Moreover, the specificity of luxury product categories often leads to the use of chemical ingredients that are harmful to the planet: “I imagine that when we tan hides or make fabric dyes... it can only have a negative impact. So yes, in textiles, leather goods, since there are material treatment processes that use chemicals... and we’re aware that this is never very good for the environment.”

      Finally, at the social level, different aspects push apart the two concepts – luxury and sustainable development. Firstly, in terms of social equality, sustainable development promotes justice-related values, while luxury refers to the idea of inequalities within society. One characteristic of luxury relates to separating rich individuals from those with limited income, and dismissing people whose image is considered far from the ideal:

      There is the counterfeits issue because we see people who don’t have the money and who have a luxury product, but in fact it’s a fake because it gives off an image of them... so it’s true that, for me, I think the biggest problem with luxury is that, it’s social problems, because it’s only for a specific group of people... that annoys me a bit.

      2.3.2. What solutions are there for better integrating sustainable development into luxury?

      Sustainable development can be an opportunity for increasing economic prosperity and this is the challenge that luxury brands are now facing. In order to achieve this, they have several levers that can allow them, first of all, to overcome the perceived contradiction between the values they spread and those promoted by sustainable development, and then to provide an example of responsible engagement. In the following section, we will propose some potential avenues for reflection on better integrating the challenge of sustainable development into luxury.

      2.3.2.1. Building the image of luxury as a vector for sharing and of preserving resources

      2.3.2.2. Sustainable luxury: a high quality that should be maintained

      The inclusion of a sustainable attribute in luxury products has been associated with a decrease in the quality level by consumers, which requires the target market to be reassured. We can highlight some initiatives to this end. For example, the Stella McCartney brand indicates on its website that the use of vegetable raw materials to replace animal-based materials has no effect on the beauty and luxurious nature of its products: “As a vegetarian brand, we never use leather, skin, fur or feathers. By taking this stance we are proving it is possible to create beautiful, luxurious products that are better for everyone – animals, people and the environment.” To convince consumers that sustainable luxury products are not of a lower quality than their conventional equivalents, Stella McCartney has associated the viscose used in its luxury products (a forest-friendly material) to the excellent reputation and knowledge of its country of origin, Italy.

      Furthermore, to consolidate their position as being luxury and of high quality, sustainable luxury products must be sold at the same price, or even a higher one, than conventional luxury products. Offering sustainable luxury goods at lower prices would make them more accessible, which could damage their usefulness as a symbol of ecological dedication. On the other hand, higher prices can allow consumers concerned about the status of using sustainable luxury products to display their wealth. In this regard, the example of the Lexus brand is interesting. Its decision to set the price of its environmentally-friendly LS600h model at over 100,000 US dollars was received with skepticism from experts in the sector. This positioning turned out to be valuable as sales predictions increased by 300% (Puska et al. 2016).

      2.3.2.3. Sustainable luxury products: a source of exclusivity and pleasure