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Table of Contents 1
Cover
7
Part 1:
1 Introduction
References
8
Part 2: Principles of skills
2 Care planning and the nursing process
Background
Influencing Factors
Professional Approach
Equipment
Procedure – Assessment
Procedure – Diagnosis
Procedure – Care Planning
Procedure – Implementation
Procedure – Evaluation
Red Flag
References
3 Communication – fundamentals
Background
Influencing Factors
Professional Approach
Procedure: Verbal Communication
Procedure: Non‐verbal Communication
Written Communication
Red Flags
References
4 Record keeping
Background
Influencing Factors
Professional Approach
Equipment
Procedure – Standard Documentation
Procedure – Writing a Statement
Red Flag
References
5 Communication – de‐escalation
Background
Influencing Factors
Professional Approach
Equipment
Procedure
Red Flag
References
6 Communication – difficult conversations
Background
Professional Approach: Preparing Your Self
Influencing Factors: What Conversations Might Be Considered Difficult?
Influencing Factors: Requisite Qualities and Skills
Procedure: Breaking Bad News
Procedure: Be PREPARED
Procedure: Balancing Hope and Realism
References
7 Informed consent
Background
Influencing Factors
Professional Approach
Equipment
Procedure – Informed Consent
Red Flag
References
8 Privacy and dignity
Background
Influencing Factors
Professional Approach
Equipment
Procedure – Key Considerations
Procedure – Social Media
Red Flag
References
9
Part 3: Mandatory skills
9 Moving and handling
Background
Influencing Factors
Procedure – Key Points to Remember
Professional