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Achieving Excellence in Fundraising


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professional and volunteer fundraisers whose talents will blossom by engaging the thoughts and experiences that have been compiled as signposts for their journey.

      Achieving Excellence is a vital institution because it enables journeys of fundraising that will shape our times. Bon voyage!

      Amir Pasic

      Eugene R. Tempel Dean

      Indiana University Lilly Family School of Philanthropy

      September 2021

      As we began work on this edition in spring 2020, nonprofits and fundraisers around the world faced challenges and uncertainties like never before. The novel coronavirus was in its first months and economies were staggering with the related pressures. In the United States, a social justice movement was spotlighting historical and structural issues related to racial equity. Similar social movements were occurring around the globe. Nonprofits were reflecting deeply on their commitments to equity and inclusion. Some faced exponential rises in needs for services, and others experienced declining opportunities to deliver their missions and garner needed income.

      Because of COVID‐19, we could not gather in person for editorial meetings at the Indiana University (IU) Lilly Family School of Philanthropy at IUPUI. Rather, we met online as our university leaders explored the best ways to keep our community healthy and safe and maintain financial stability. Indiana University fundraisers paused to make sense of campus and community needs and expectations, rather than completing previously planned efforts. Like their peers at other colleges and universities, they called and wrote donors to check on their well‐being and to provide updates. They resumed fundraising, prioritizing emergency support for students, whose need for special assistance was quickly evident.

      As it turned out, we all soon witnessed the generosity of people helping their neighbors and communities in extraordinary ways. College students creating direct aid programs, providing funds, food, and even temporary housing for one another. Monetary gifts from individuals flooded into food pantries, community health organizations, schools, and social service agencies of all kinds. Small business owners shifted from profit‐making activities to providing free meals for frontline workers and making masks, isolation gowns, and hand sanitizer. Foundations responded by loosening grant restrictions, corporations made public pledges to aid in relief efforts, and both broadened commitments to social justice funding. State and local governments shifted priorities to address the pandemic, and the whole of society adjusted.

      Now, two years later, we know that 2020 was the most generous year on record. Giving USA (2021) recorded $471.44 billion dollars in charitable giving driven by increased contributions from foundations and individuals. Although more difficult to track, direct giving, mutual aid, and other forms of informal giving and helping also appeared to increase in popularity (Stiffman 2021c). Online giving grew exponentially. Almost half of all households reported paying for services not used during pandemic closures such as childcare and gym memberships, while frequenting local businesses for take‐out meals and other needs (Mesch et al. 2020). Most nonprofits survived, battered and exhausted by the crisis, and some with smaller teams than before, but with a sense of relief as operations resumed more normally (Parks 2021). Through it all, fundraisers' work proceeded, bringing new perspectives and practices, and overcoming challenges. As this book goes to press, the learning and adapting continues.

      In that first edition, Hank also noted his mission to expand knowledge about fundraising and to serve as a resource to others. He was a pioneer fundraiser and a leading consultant of an era when the fundraising occupation professionalized and the IRS codified nonprofits' tax‐deductible status. He introduced much of what he taught in The Fund Raising School (TFRS) to a larger audience through Achieving Excellence in Fund Raising. Today, that symbiotic relationship continues with TFRS curriculum and materials, inspiring chapter authors and concepts from the book chapters and also providing source material for TFRS courses.

      After Hank's passing, Gene Tempel took on the editorship with a second edition published in 2003. The third edition followed in 2011 with Tim Seiler and Eva Aldrich joining Tempel as editors. Five years later, Tempel and Seiler edited the fourth edition with Dwight Burlingame. Eva now leads CFRE International, the body that oversees the Certified Fund Raising Executive (CFRE) credential. Both Tim and Dwight recently retired after decades of leadership. They all leave an indelible mark on generations of students and professionals, including this volume's editors.

      The fifth edition, published in 2022, has been released in tandem with the Lilly Family School's tenth anniversary and nearly 50 years after the founding of TFRS. Gene Tempel has passed the baton of editorial leadership to Genevieve Shaker, associate professor of philanthropic studies and TFRS faculty member, while himself playing a guiding transitional role in the most recent edition – his fourth. Bill Stanczykiewicz, director of TFRS since 2016, has joined the editorial team, as did his TFRS predecessor Tim Seiler (1996–2015) for the prior two editions. Sarah Nathan, who assisted with the third and fourth editions, is a former associate director of TFRS, and serves currently as the executive director of the Middletown Community Foundation.

      Collectively, we have experience as fundraisers and leaders in nonprofits large and small; as board members and volunteer fundraisers; as educators of undergraduates, graduate students, and professionals; and as researchers and writers. We consider ourselves “pracademics” with strong interests in using research to inform the field. We are also perpetual students of philanthropy and fundraising who are humble in our desire to learn and grow.

      This volume also features a new generation of chapter authors, all of whom are Lilly Family School of Philanthropy faculty, staff, alumni, students, and friends, with a number also being affiliated with TFRS.

      While preparing this book, we discovered that the previous edition has been used in some 450 colleges and universities. This is indicative of