an email, no paralinguistic background signals of mutual engrossment. A written message may attempt to describe an emotion, or to cause one; but it seems rare that email is used for this purpose. A hypothesis is that the closer the flow of emails is to real conversational exchange, the more possibility of a sense of collective entrainment, as in a rapid exchange of emails in a period of minutes or seconds. But even here it is dubious that strong feelings of solidarity can be built up, or the charging up of a symbol with collective significance.
Solidarity prolonged and stored in symbols
High levels of emotional entrainment – collective effervescence – are ephemeral. How long will the solidarity and the emotional mood last? This depends on the transformation of short-term emotions into long-term emotions, which is to say, the extent to which they are stored in symbols that reinvoke them. Symbols, in turn, differ as to what kind of group solidarity they invoke, and thus what symbolic / emotional memories or meanings will do in affecting group interactions, and personal identities, in future situations.
Consider a range of situations where collective emotion is generated. At the lowest level are situations where a number of people are assembled, but with a very low focus of attention. Such would be people in a public waiting place like an airport departure lounge, or a queue lined up for tickets. Here there is little common mood, possibly even impatience and annoyance because the focus of different individuals and subclusters are at cross purposes. Nothing is prolonged from these situations except the fleeting desire to get it over with and get out of there.
At a higher intensity are situations with a buzz of excitement: being on a busy street in a city, in a crowded restaurant or bar. There is a palpable difference between being in an establishment where there are lots of people and one that is nearly empty. Unfocused crowds generate more tacit interaction than very sparse assemblies, and thus give a sense of social atmosphere. Even though there is no explicit interaction or focus of attention in such places, there is a form of social attraction to being there. Being in a crowd gives some sense of being “where the action is,” even if you personally are not part of any well-defined action; the lure of the “bright lights of the city” is not so much the visual illumination but the minimal excitement of being within a mass of human bodies. As Durkheim indicates, the first step toward building up the “electricity” of collective effervescence is the move from sparse to dense bodily assembly. But in this alone there is little sense of solidarity with a recognizable group, and nothing that can prolong a sense of identification. What is lacking are symbols by means of which one could identify who was there, and that could re-invoke a sense of membership upon seeing them at another occasion.
A somewhat higher level of solidarity becomes possible in crowds that are focused by acting as an audience. Here the momentary sense of solidarity may become quite strong, insofar as the crowd takes part in a collective action – clapping, cheering, booing. These momentarily shared events, as we have seen, involve considerable micro-temporal coordination, a condition of collective entrainment that has very strong boundaries, intensely palpable when they are violated: one feels embarrassed when clapping at the wrong time or booing when others do not join in. The sense of collective solidarity and identity is stronger to just the extent that the crowd goes beyond being passive observers to actively taking part. This is an experience not only of responding to other people in the crowd (and to those on the stage, the playing field, or the podium) but of affecting them, thus becoming more of a part of the mutual entrainment by throwing oneself into it more fully. Thus applause is no mere passive response; the pleasure of the performance is to a considerable degree created in those moments when one has the opportunity to applaud, and from the audience’s side the performer or the political speech-maker is being used to facilitate one’s own feeling of collective action. Such effects are visible in a very high degree in collective experience where the crowd becomes very active, and especially in destructive or violent acts. Thus taking part in an ethnic riot (Horowitz 2001) is not simply a way of acting out a preexisting ethnic identity, but a way of strengthening it, re-creating or even creating it. The greater the entrainment, the greater the solidarity and identity consequences; and entrainment reaches much higher levels by activity than passivity.
Often these focused crowds acquire a symbol that can prolong the sense of the experience: usually this symbol is taken from whatever it was that the audience was consciously focused upon. For sports fans, this is the team itself, usually encapsulated in shorthand emblems; for entertainment fans, it is the performers, or possibly the music, play, or film itself that becomes the Durkheimian sacred object. But focused crowds nevertheless have rather weak long-term solidarity; their symbols, although charged up by the crowd’s moment of collective effervescence, do not reinvoke the crowd itself, which on the whole is anonymous to most of its participants. There is no way for members of the group to recognize each other or identify with each other, except via what they clapped for. Those who happened to be together at an exciting moment at a sports stadium do not have much of a tie afterward. They may share some collective symbols, such as wearing the same team emblem, but their solidarity is rather situationally specific, reserved for those occasions when they happen to be at another sporting event, or in some area of conversation around just those symbols. These are examples of secondary group identities: groups whose members do not know each other personally. Benedict Anderson (1991) famously called them “imagined communities,” but this is not quite accurate. What they imagine – what they have an image of – is the symbol that they focus upon, and the “community” is a volatile and episodic experience that comes out just at moments of high ritual intensity.
Focused crowds develop their collective effervescence in those moments when they are active rather than passive spectators. But since their feeling of solidarity is prolonged by symbols that are for the most part presented to them from outside, they do not have much opportunity to use those symbols in their own lives, as ingredients for constructing similarly engrossing IRs. These are passively received symbols that must wait to be recharged when there next occurs a performance of the concert, the game, or the political assembly. At best, they can recirculate the symbols in a second-order, conversational ritual, a reflexive meta-ritual referring to these primary rituals.
[…]
In sum, there are several distinctive ways in which symbols circulate and prolong group membership beyond ephemeral situations of emotional intensity. One is as objects that are in the focus of attention of emotionally entrained but otherwise anonymous crowds. The second is as symbols built up out of personal identities and narratives, in conversational rituals marking the tie between the conversationalists and the symbolic objects they are talking about. These symbols generally operate in two quite different circuits of social relationships; typically, the symbols of audiences, fans, partisans, and followers circulate from one mass gathering to another, and tend to fade in the interim; the symbols of personal identities and reputations are the small change of social relationships (and of business relationships), generally of lesser momentary intensity than audience symbols but used so frequently and in self-reinforcing networks so as to permeate their participants’ sense of reality.
REFERENCES
1 Anderson, Benedict. 1991. Imagined Communities: Reflections on the Origin and Spread of Nationalism. London: Verso.
2 Bromley, Daniel G. 1988. Falling from the Faith. Newbury Park, CA: Sage.
3 Durkheim, Emile. 1965 (1912). The Elementary Forms of the Religious Life. New York: Free Press.
4 Goffman, Erving. 1981. Forms of Talk. Philadelphia, PA: University of Pennsylvania Press.
5 Horowitz, Donald J. 2001. The Deadly Ethnic Riot. Berkeley, CA: University of California Press.
6 Johnson, Weldon, T. 1971. “The Religious Crusade: Revival or Ritual?” American Journal of Sociology, 76: 873–80.
7 Lamont, Michele. 2000. The Dignity of Working Men. Cambridge, MA: Harvard University Press.
8 Richardson, James, T., ed. 1978. Conversion Careers: In and Out of New Religions. Beverly Hills, CA: Sage.
9 Swidler, Ann. 1986. “Culture in Action: Symbols and Strategies.” American Sociological Review,