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Table of Contents
1 Cover
4 Foreword
5 Introduction: The 9-To-5 Just Doesn’t Work for Us Anymore (And Maybe Never Did) Why the 9-to-5 Mentality Needs to Go What Is Future Forum, Anyway? Seven Steps to the Future of Work Notes
6 Why Flexible Work Works What We Mean by Flexible Work The Competitive Advantage What's Getting in the Way The What: Digital-First The How: Flexibility within a Framework Notes
7 How the Future Works: The 7 Steps to Getting There Step 1: Stand for Something: Agree on Purpose and Principles Your Flexible Work Purpose: What's Your Why? Your Flexible Work Principles: How Can You Support Your Purpose? The Process: How Leaders Can Start to Create Alignment Notes Step 2: Level the Playing Field: Create Guardrails for Behavior What Are Guardrails? Leadership Guardrails Workplace Guardrails Culture Guardrails Why Guardrails Really Matter Notes Step 3: Commit to How You'll Work: Develop Team-Level Agreements What Are Team-Level Agreements? Where to Start A Reminder Before You Get Started Values: What Do We Value in Our Working Environment as a Team? Schedules and Meetings: How Will We Collaborate? Accountability: How Do We Hold Each Other Accountable? Relationships: Coming Together as a Team Checking-in: Evolving Our Team Agreements Over Time The Process: How to Use Our Starter Template to Get Agreement Guidance for Your Team Leaders Notes Step 4: Experiment, Experiment, Experiment: Normalize a Culture of Learning Build Momentum for Change Find Early Champions and Change Advocates Prototype the Path Bring Managers Along for the Ride Build the Case Lather, Rinse, Repeat Notes Step 5: Create a Culture of Connection from Anywhere: Reimagine Your Headquarters The Importance of Connection and Belonging What Really Builds Connection Acknowledge the Challenge Look at What People Actually Want Make Digital Your New Headquarters (and Give It the Same Intentionality) Rethink the Role of Shared Space Give Teams the Freedom to Decide (Because One-Size Does Not Fit All) Support Teams with Options and Tools Set the Tone from the Top Notes Step 6: Train Your Leaders to Make It Work: “Soft” Skills Matter More than Ever Redefine the Role of Managers Inspire Trust by Reskilling Managers to Create Psychological Safety Create Clarity Unlock Potential by Building Equity into Processes and Policies Redesign Career Tracks Invest in Reskilling Your Managers to Inspire Trust, Create Clarity, and Unlock Potential Notes Step 7: Focus on the Outcomes: Avoid the Doom Loop and Embrace the Boom Loop What's