Judith Flanders

Consuming Passions: Leisure and Pleasure in Victorian Britain


Скачать книгу

in the Newcastle Journal, encouraging customers to come in to browse: ‘Assistants are not allowed to speak to visitors. Walk round today, don’t buy. There is time for that another day.’76* Gordon Selfridge, that arch-myth-maker (see pp. 117—22), was keen to promote the novelty of the idea (mostly so that he could claim to have invented it). He told anyone who would listen that when he had been looking around other shops, planning his own, he was approached by a floorwalker, who asked him what he wanted. Selfridge replied that he was just looking, and was told, ‘ ‘Op it,’ and escorted to the door.78

      Unfortunately for Selfridge and his charming story, there is a long history of browsing—in manuals for shopkeepers, in novels and plays, and in advertisements. As early as 1726, Daniel Defoe in his Complete Tradesman warned shopkeepers that ‘ladies…divert themselves in going from one mercer’s shop to another, to look upon their fine silks, and to rattle and banter the journeymen and shopkeepers, and have not so much as the least occasion, much less intention, to buy anything.’79 Wedgwood, as we have seen, frequently changed his displays so that customers would come back regularly to look; he also found it worthwhile to display commissions for the royal family and for Catherine the Great, which no one could buy even had they wanted to—he was actively courting browsers. At the beginning of the nineteenth century Johanna Schopenhauer described ‘going into at least twenty shops, having a thousand things shown to us which we do not wish to buy, in fact turning the whole shop upside down and, in the end, perhaps leaving without purchasing anything’,80 while in Maria Edgeworth’s 1809 novel Ennui the Earl of Glenthorn describes going to watchmakers’ shops ‘for a lounge…to pass an idle hour’.81

      This was not the case only in luxury shops in London. Fanny Burney’s novel The Wanderer (1814) portrays a heroine with a mysterious past who works in a millinery shop in a small market town:

      The ladies whose practice it was to frequent the shop, thought the time and trouble of its mistress, and her assistants, amply paid by the honour of their presence; and though they tried on hats and caps, till they put them out of shape; examined and tossed about the choicest goods…still their consciences were at ease…if, after two or three hours of lounging, rummaging, fault-finding and chaffering, they purchased a yard or two of ribbon.82