Роберт Чалдини

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их настроение.

      Конец ознакомительного фрагмента.

      Текст предоставлен ООО «ЛитРес».

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      Примечания

      1

      Франческа Джино – итальянский психолог, специализирующаяся на поведенческой психологии, профессор бизнес-администрирования и руководитель подразделения по переговорам в Гарвардской школе бизнеса.

      2

      Фрэнк Флинн – профессор Высшей школы бизнеса Стэнфордского университета.

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