Александр Шестаков

Антиуправление бизнесом, или Как не разрушить бизнес, улучшая его качество


Скачать книгу

целиком, купив полную легальную версию на ЛитРес.

      Безопасно оплатить книгу можно банковской картой Visa, MasterCard, Maestro, со счета мобильного телефона, с платежного терминала, в салоне МТС или Связной, через PayPal, WebMoney, Яндекс.Деньги, QIWI Кошелек, бонусными картами или другим удобным Вам способом.

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