2018. Прим. ред.
20
J. Collins, Good to Great: Why Some Companies Make the Leap– and Others Don’t (New York: HarperBusiness, 2001).
21
D. Keltner, “Don’t Let Power Corrupt You,” Harvard Business Review, October 2016, https://hbr.org/2016/10/dont-let-power-corrupt-you.
22
M. H. Davis, Empathy: A Social Psychological Approach (Madison, WI: Westview Press, 1994).
23
J. Weiner, “Managing Compassionately,” LinkedIn Pulse, October 15, 2012. https://www.linkedin.com/pulse/20121015034012-22330283-managing-compassionately/.
24
O. M. Klimecki et al., “Differential Pattern of Functional Brain Plasticity after Compassion and Empathy Training,” Social Cognitive and Affective Neuroscience 9 (2013): 873–879.
25
S. Melwani, J. S. Mueller, and J. R. Overbeck, “Looking Down: The Influence of Contempt and Compassion on Emergent Leadership Categorizations,” Journal of Applied Psychology 97 (2012): 1171–1185.
26
О более сильных связях см. P. Frost et al., “Narratives of Compassion in Organizations,” in Emotion in Organizations, ed. S. Fineman (London: Sage, 2000); and E. H. Powley, “Reclaiming Resilience and Safety: Resilience Activation in the Critical Period of Crisis,” Human Relations 62 (2009): 1289–1326; о более высоком уровне сотрудничества и доверия см. J. Dutton, J. Lilius, and J. Kanov, “The Transformative Potential of Compassion at Work,” in Handbook of Transformative Cooperation: New Designs and Dynamics, ed. S. K. Piderit, R. E. Fry, and D. L. Cooperrider (Stanford, CA: Stanford Business Books, 2007); and A. M. Grant, J. E. Dutton, and B. D. Rosso, “Giving Commitment: Employee Support Programs and the Prosocial Sensemaking Process,” Academy of Management Journal 51 (2008): 898–918. О повышении уровня приверженности и о снижении текучести персонала см. там же и J. M. Lilius et al., “The Contours and Consequences of Compassion at Work,” Journal of Organizational Behavior, 29 (2008): 193–218.
27
M. Worline and J. E. Dutton, Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations (Oakland, CA: Berrett-Koehler, 2017).
28
Издана на русском языке: Кофман Ф. Сознательный бизнес. М.: Рипол Классик, 2017. Прим. ред.
29
J. Weiner, “Managing Compassionately,” LinkedIn Pulse, October 15, 2012, https://www.linkedin.com/pulse/20121015034012-22330283-managing-compassionately/.
30
T. D. Wilson et al., “Just Think: The Challenges of the Disengaged Mind,” Science 345 (2014): 75–77.