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72. Are customer(s) identified and segmented according to their different needs and requirements?
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73. How did the TIBCO Software manager receive input to the development of a TIBCO Software improvement plan and the estimated completion dates/times of each activity?
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74. Has everyone on the team, including the team leaders, been properly trained?
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75. Does the team have regular meetings?
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76. What are the rough order estimates on cost savings/opportunities that TIBCO Software brings?
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77. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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78. What are the requirements for audit information?
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79. Has a team charter been developed and communicated?
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80. Is the TIBCO Software scope manageable?
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81. Is TIBCO Software linked to key stakeholder goals and objectives?
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82. How is the team tracking and documenting its work?
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83. When is the estimated completion date?
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84. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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85. What is the worst case scenario?
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86. How do you gather TIBCO Software requirements?
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87. Scope of sensitive information?
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88. Who is gathering TIBCO Software information?
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89. Is there a critical path to deliver TIBCO Software results?
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90. Are task requirements clearly defined?
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91. Are roles and responsibilities formally defined?
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92. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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93. Have the customer needs been translated into specific, measurable requirements? How?
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94. What key stakeholder process output measure(s) does TIBCO Software leverage and how?
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95. What sources do you use to gather information for a TIBCO Software study?
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96. Are all requirements met?
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97. What customer feedback methods were used to solicit their input?
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98. What is in the scope and what is not in scope?
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99. What are the TIBCO Software tasks and definitions?
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100. Who are the TIBCO Software improvement team members, including Management Leads and Coaches?
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101. What are the compelling stakeholder reasons for embarking on TIBCO Software?
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102. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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103. Are accountability and ownership for TIBCO Software clearly defined?
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104. Who defines (or who defined) the rules and roles?
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105. What is in scope?
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106. Is full participation by members in regularly held team meetings guaranteed?
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107. What is the context?
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108. Have all of the relationships been defined properly?
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109. What scope to assess?
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110. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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111. Has a high-level ‘as is’ process map been completed, verified and validated?
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112. What constraints exist that might impact the team?
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113. Has a TIBCO Software requirement not been met?
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114. What information do you gather?
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115. Is the work to date meeting requirements?
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116. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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117. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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118. What would be the goal or target for a TIBCO Software’s improvement team?
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119. The political context: who holds power?
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120. How was the ‘as is’ process map developed, reviewed, verified and validated?
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121. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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122. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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123. When is/was the TIBCO Software start date?
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124. Is there a clear TIBCO Software case definition?
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125. What TIBCO Software requirements should be gathered?
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126. What knowledge or experience is required?
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