Advance Praise
“Sylvia Ann Hewlett and Ripa Rashid deftly solve for the challenges of developing local talent to lead emerging market growth for multinationals. With survey data from eleven markets, their research sheds new light on what rising leaders need to know about projecting credibility at headquarters—and winning the sponsorship they’ll need to break into the executive suite. I particularly appreciate the ‘gender lens,’ as growing female executives is an imperative for healthcare and insurance multinationals intent on harnessing the power of the purse globally.”
—Mark T. Bertolini, Chairman and CEO,
Aetna Inc.
“Growing Global Executives: The New Competencies includes useful research and insight to guide current and aspiring business leaders in today’s global economy. Sylvia Ann Hewlett and Ripa Rashid deconstruct the leadership challenges presented by cultural, generational, and gender differences, particularly for executives operating across borders, time zones, and distance. The authors provide sound advice on how to project credibility, build trust, communicate virtually, and develop talent across those differences in ways that will enable business success.”
—Horacio D. Rozanski, President and CEO,
Booz Allen Hamilton
“Grooming leaders who can engender confidence in the boardroom while effectively motivating coworkers across cultures and time zones is a major challenge for every multinational corporation. Here, armed with telling data drawn from major developed—as well as developing—markets, the authors ably dissect the nuances of culture, gender, and communication, which together, comprise a delicate balance of superior corporate leadership in the twenty-first century.”
—Gregory J. Fleming, President, Morgan Stanley Wealth Management and Morgan Stanley Investment Management
“Sylvia Ann Hewlett and Ripa Rashid have written an insightful and thought-provoking guide on how to build effective, trusting, and mutually beneficial relationships within multinational corporations. Leaders who are committed to bridging the cultural divide will take away an actionable list of concrete steps they can take to increase their international reach. Enlivening robust data with stories from executives all over the world, Hewlett and Rashid make a clear and compelling case that inclusive leadership is good for business, both in terms of the bottom line and in encouraging worldwide employees to be more connected and innovative.”
—John D. Finnegan, Chairman, President, and CEO,
The Chubb Corporation
“Yet again, Sylvia Ann Hewlett and the Center for Talent Innovation have shone light on a little-researched and even less understood area of global leadership: the effective characteristics of leadership in different countries and cultures. The variety revealed in ‘what works’ is both striking and invaluable as we adapt our businesses and leadership practices to succeed in a global marketplace. The study goes beyond the intuitive, offering impactful anecdotes and quantitative research that combine to powerful effect.”
—Helena Morrissey, CBE,
CEO, Newton Investments, and Founder, 30% Club
“Grooming the next generation of talent worldwide to be inclusive leaders is no easy task, but Sylvia Ann Hewlett and Ripa Rashid know just how to go about it. An energetic and engaging read, Growing Global Executives offers a whole new approach to multinationals’ most critical talent challenge.”
—Geri Thomas, President of Georgia Market and Global Diversity & Inclusion Executive, Bank of America Corporation
This is a Center for Talent Innovation Publication
A Vireo Book | Rare Bird Books
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Copyright © 2015 by Center for Talent Innovation
FIRST TRADE PAPERBACK ORIGINAL EDITION
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Set in Minion
Printed in the United States
10 9 8 7 6 5 4 3 2 1
Publisher’s Cataloging-in-Publication data
Hewlett, Sylvia Ann, 1946-
Growing global executives : the new competencies / by Sylvia Ann Hewlett and Ripa Rashid ; Foreword by “Tiger” Tyagarajan.
pages cm
ISBN 978-1-942600-48-0
Includes bibliographical references and index.
1. Executives—Training of. 2. Executive ability. 3. Globalization. 4. Industrial management. 5. Corporate governance. 6. International business enterprises—Management. I. Rashid, Ripa. II. Tyagarajan, N.V. III. Title.
HD30.4 .H49 2015
658.4/07124—dc23
To the amazing thought leaders who have been
at the heart of this research:
Rohini Anand
Erika Irish Brown
Caroline Carr
Gail Fierstein
Cassandra Frangos
Valerie Grillo
Rosalind Hudnell
Frances G. Laserson
Piyush Mehta
Shari Slate
David Tamburelli
Karyn Twaronite
“Tiger” Tyagarajan
Elana Weinstein
Anré Williams
Melinda Wolfe
Project Team
Research
Laura Sherbin, Director
Pooja Jain-Link
Charlene Thrope
Publications
Melinda Marshall, Director
Isis Fabian
Julia Taylor Kennedy
Anna Weerasinghe
Project Management
Jennifer Zephirin
Communications
Tai Wingfield, Director
Silvia Marte
Contents
cHAPTER 1: Projecting Credibility: Mastering the Double Pivot