find time for both daily domestic duties and leisure. At workplaces around the nation, women and men alike are pressured by new technology, their own desires for consumer goods, national anxieties over global competition, and exhortations from employers and co-workers to work overtime.4 As free time shrinks, people who can afford it seek relief by paying a housecleaner to attend to domestic grit and grime once every week or two. Increasing numbers of Americans thus purchase from nanny/housekeepers and housecleaners the work once performed by wives and mothers.
Of course, not everyone brings equal resources to bear on these problems. In fact, growing income inequality has contributed significantly to the expansion of paid domestic work. The mid-twentieth-century trend in the United States toward less income inequality, as many researchers and commentators have remarked, was shortlived. In the years immediately after World War II, a strong economy (based on an increasing number of well-paying unionized jobs in factories), together with growing mass consumption and federal investment in education, housing, and public welfare, allowed many Americans to join an expanding middle class. This upward trend halted in the early 1970s, when deindustrialization, the oil crisis, national inflation, the end of the Vietnam War, and shifts in global trade began to restructure the U.S. economy. Gaps in the occupational structure widened. The college educated began to enjoy greater opportunities in the professions and in corporate and high-technology sectors, while poorly educated workers found their manufacturing jobs downgraded—if they found them at all, as many were shipped overseas. During the 1980s and 1990s, income polarization in the United States intensified, setting the stage for further expansion of paid domestic work.
Specific location is important to this analysis, for the income distribution in some cities is more inequitable than in others, and greater inequality, as an important study directed by UCLA sociologist Ruth Milkman has shown, tends to generate greater concentrations of paid domestic work. When the researchers compared cities around the nation, the Los Angeles-Long Beach metropolitan area emerged as the nation's leader in these jobs (measured by the proportion of all employed women in paid domestic work), followed by Miami-Hialeah, Houston, and New York City.5
Los Angeles' dubious distinction is not hard to explain. All of the top-ranked cities in paid domestic work have large concentrations of Latina or Caribbean immigrant women, and Los Angeles remains the number-one destination for Mexicans, Salvadorans, and Guatemalans coming to the United States, most of whom join the ranks of the working poor. Moreover, Los Angeles is a city where capital concentrates. It is a dynamic economic center for Pacific Rim trade and finance—what Saskia Sassen, a leading theorist of globalization, immigration, and transnational capital mobility, refers to as a “global city.” Global cities serve as regional “command posts” that aid in integrating the new expansive global economy. Though Los Angeles lacks the financial power of New York or London, it has a large, diversified economy, supported both by manufacturing and by the capital-intensive entertainment industry. The upshot? Los Angeles is home to many people with highly paid jobs. As Southern California businesses bounced back from the recession of the early 1990s, many already handsomely paid individuals suddenly found themselves flush with unanticipated dividends, bonuses, and stock options.6 And as Sassen reminds us, globalization's high-end jobs breed low-paying jobs.7
Many people employed in business and finance, and in the hightech and the entertainment sectors, are high-salaried lawyers, bankers, accountants, marketing specialists, consultants, agents, and entrepreneurs. The way they live their lives, requiring many services and consuming many products, generates other high-end occupations linked to gentrification (creating jobs for real estate agents, therapists, personal trainers, designers, celebrity chefs, etc.), all of which in turn rely on various kinds of daily servicing that low-wage workers provide. For the masses of affluent professionals and corporate managers in Los Angeles, relying on Latino immigrant workers has become almost a social obligation. After relocating from the Midwest to Southern California, a new neighbor, the homemaker wife of an engineer, expressed her embarrassment at not hiring a gardener. It's easy to see why she felt abashed. In New York, the quintessential service occupation is dog walking; in Los Angeles' suburban landscape, gardeners and domestic workers proliferate. And in fact, as Roger Waldinger's analysis of census data shows, twice as many gardeners and domestic workers were working in Los Angeles in 1990 as in 198o.8 Mexicans, Salvadorans, and Guatemalans perform these bottom-rung, low-wage jobs; and by 1990 those three groups, numbering about 2 million, made up more than half of the adults who had immigrated to Los Angeles since 1965.9 Hundreds of thousands of Mexican, Salvadoran, and Guatemalan women sought employment in Los Angeles during the 1970s, 1980s, and 1990s,10 often without papers but in search of better futures for themselves and for their families. For many of them, the best job opportunity was in paid domestic work.
Mexican women have always lived in Los Angeles—indeed, Los Angeles was Mexico until 1848—but their rates of migration to the United States were momentarily dampened by the Bracero Program, a government-operated temporary contract labor program that recruited Mexican men to work in western agriculture between 1942 and 1964. During the Bracero Program, nearly 5 million contracts were authorized. Beginning in the 1970s, family reunification legislation allowed many former bracero workers to legally bring their wives and families from Mexico. Immigration accelerated, and by 1990 there were 7 million Mexican immigrants in the United States, concentrated most highly in Southern California. Structural changes in the economies of both Mexico and the United States also significantly affected this dynamic. Mexico's economic crisis of the 1980s propelled many married women with small children into the labor force, and with the maturation of transnational informational social networks—and especially the development of exclusive women's networks—it wasn't long before many Mexican women learned about U.S. employers eager to hire them in factories, in hotels, and in private homes.11
Unlike Mexicans, Central Americans have relatively new roots in Los Angeles. The Salvadoran civil war (1979–92) and the even longer-running conflicts in Guatemala (military campaigns supported by U.S. government aid) drove hundreds of thousands of Central Americans to the United States during the 1980s. Almost overnight, Los Angeles became a second capital city for both Salvadorans and Guatemalans. Estimates of this population, many of whose members cannot speak English and remain undocumented (and hence officially undercounted), vary wildly The 1990 census counted 159,000 Guatemalans and 302,000 Salvadorans in the Los Angeles region, but community leaders believe that by 1994, the number of Salvadorans in Los Angeles alone had reached 500,000.12 Central Americans came to the United States fleeing war, political persecution, and deteriorating economic conditions; and though the political violence had diminished by the mid-1990s, few were making plans to permanently return to their old homes.13 There have been numerous careful case studies of Central American communities in the United States; among their most stunning findings is that wherever Central American women have gone in the United States, including San Francisco, Long Island, Washington, D.C., Houston, and Los Angeles, they predominate in private domestic jobs.14
The growing concentration of Central American and Mexican immigrant women in Los Angeles and their entry into domestic service came on the heels of local African American women's exodus from domestic work. The supply of new immigrant workers has helped fuel a demand that, as noted above, was already growing. That is, the increasing number of Latina immigrants searching for work in California, particularly in Los Angeles, has pushed down wages and made modestly priced domestic services more widely available. This process is not lost on the women who do the work. Today, Latina domestic workers routinely complain to one another that newly arrived women from Mexico and Central America are undercutting the rates for cleaning and child care.
As a result, demand is no longer confined to elite enclaves but instead spans a wider range of class and geography in Southern California. While most employers of paid domestic workers in Los Angeles are white, college-educated, middle-class or upper-middle-class suburban residents with some connection to the professions or the business world, employers now also include apartment dwellers with modest incomes, single mothers, college students, and elderly people living on fixed incomes.15 They live in tiny bungalows and condominiums, not just sprawling houses. They include immigrant entrepreneurs and even immigrant workers. In contemporary Los Angeles, factory workers living in the Latino working-class neighborhoods can and do hire Latino