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59. What customer feedback methods were used to solicit their input?
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60. What was the context?
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61. Are accountability and ownership for Health Service Management clearly defined?
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62. Who is gathering Health Service Management information?
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63. What is out of scope?
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64. What is the worst case scenario?
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65. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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66. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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67. What is a worst-case scenario for losses?
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68. How was the ‘as is’ process map developed, reviewed, verified and validated?
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69. Is special Health Service Management user knowledge required?
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70. What information should you gather?
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71. Is Health Service Management required?
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72. The political context: who holds power?
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73. What information do you gather?
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74. Do you all define Health Service Management in the same way?
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75. What are (control) requirements for Health Service Management Information?
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76. What system do you use for gathering Health Service Management information?
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77. What baselines are required to be defined and managed?
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78. How have you defined all Health Service Management requirements first?
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79. Will team members perform Health Service Management work when assigned and in a timely fashion?
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80. Who defines (or who defined) the rules and roles?
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81. What is the definition of success?
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82. Does the team have regular meetings?
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83. Is there a critical path to deliver Health Service Management results?
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84. Who are the Health Service Management improvement team members, including Management Leads and Coaches?
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85. What is in scope?
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86. Are audit criteria, scope, frequency and methods defined?
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87. Has the Health Service Management work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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88. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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89. What key stakeholder process output measure(s) does Health Service Management leverage and how?
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90. What are the tasks and definitions?
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91. Have specific policy objectives been defined?
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92. Is there any additional Health Service Management definition of success?
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93. Are there any constraints known that bear on the ability to perform Health Service Management work? How is the team addressing them?
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94. Has/have the customer(s) been identified?
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95. What critical content must be communicated – who, what, when, where, and how?
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96. What intelligence can you gather?
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97. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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98. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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99. How do you gather the stories?
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100. What constraints exist that might impact the team?
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101. Is Health Service Management linked to key stakeholder goals and objectives?
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102. How do you think the partners involved in Health Service Management would have defined success?
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103. Do you have a Health Service Management success story or case study ready to tell and share?
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104. What gets examined?
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105. Are customer(s) identified and segmented according to their different needs and requirements?
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106. Has your scope been defined?
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107. Who approved the Health Service Management scope?
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108. When is/was the Health Service Management start date?
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109. In what way can you redefine the criteria of choice clients have in your category in your favor?
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110. How do you hand over Health Service Management context?
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111. What sources do you use to gather information for a Health Service Management study?
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112. How do you gather Health Service Management requirements?
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113. What scope do you want your strategy to cover?
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114.