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132. What are the core elements of the Expert Software business case?
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133. Does the team have regular meetings?
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134. How do you build the right business case?
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135. How do you catch Expert Software definition inconsistencies?
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136. How is the team tracking and documenting its work?
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137. What key stakeholder process output measure(s) does Expert Software leverage and how?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Expert Software Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How are measurements made?
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2. Have design-to-cost goals been established?
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3. What do you measure and why?
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4. Why do you expend time and effort to implement measurement, for whom?
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5. What happens if cost savings do not materialize?
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6. What are the types and number of measures to use?
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7. Are the Expert Software benefits worth its costs?
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8. What causes investor action?
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9. What potential environmental factors impact the Expert Software effort?
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10. What are the current costs of the Expert Software process?
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11. How frequently do you track Expert Software measures?
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12. When a disaster occurs, who gets priority?
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13. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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14. How can you measure Expert Software in a systematic way?
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15. What methods are feasible and acceptable to estimate the impact of reforms?
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16. What would it cost to replace your technology?
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17. How can you manage cost down?
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18. What are the strategic priorities for this year?
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19. What are the estimated costs of proposed changes?
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20. Will Expert Software have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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21. How is performance measured?
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22. What is the total cost related to deploying Expert Software, including any consulting or professional services?
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23. Where is the cost?
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24. Do you effectively measure and reward individual and team performance?
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25. Are indirect costs charged to the Expert Software program?
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26. What measurements are being captured?
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27. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Expert Software services/products?
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28. How is progress measured?
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29. What harm might be caused?
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30. Who pays the cost?
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31. How do you quantify and qualify impacts?
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32. How do you control the overall costs of your work processes?
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33. Do you have an issue in getting priority?
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34. What are your key Expert Software organizational performance measures, including key short and longer-term financial measures?
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35. Are the units of measure consistent?
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36. How do you aggregate measures across priorities?
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37. Are you taking your company in the direction of better and revenue or cheaper and cost?
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38. Who should receive measurement reports?
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39. What details are required of the Expert Software cost structure?
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40. Are you able to realize any cost savings?
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41. Are there competing Expert Software priorities?
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42. What causes mismanagement?
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43. What does your operating model cost?
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44. What could cause you to change course?
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45. How to cause the change?
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46. How do you measure variability?
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47. How will costs be allocated?
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48. What users will be impacted?
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