spoke in the Human Services Center Scorecard on the second next page of the Self-Assessment.
Your completed Human Services Center Scorecard will give you a clear presentation of which Human Services Center areas need attention.
Human Services Center
Scorecard Example
Example of how the finalized Scorecard can look like:
Human Services Center
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Human Services Center
Scorecard Example12
Human Services Center
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:26
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:56
CRITERION #5: IMPROVE:72
CRITERION #6: CONTROL:89
CRITERION #7: SUSTAIN:102
Human Services Center and Managing Projects, Criteria for Project Managers:127
1.0 Initiating Process Group: Human Services Center128
1.1 Project Charter: Human Services Center130
1.2 Stakeholder Register: Human Services Center132
1.3 Stakeholder Analysis Matrix: Human Services Center133
2.0 Planning Process Group: Human Services Center135
2.1 Project Management Plan: Human Services Center137
2.2 Scope Management Plan: Human Services Center139
2.3 Requirements Management Plan: Human Services Center141
2.4 Requirements Documentation: Human Services Center143
2.5 Requirements Traceability Matrix: Human Services Center145
2.6 Project Scope Statement: Human Services Center147
2.7 Assumption and Constraint Log: Human Services Center149
2.8 Work Breakdown Structure: Human Services Center151
2.9 WBS Dictionary: Human Services Center153
2.10 Schedule Management Plan: Human Services Center156
2.11 Activity List: Human Services Center158
2.12 Activity Attributes: Human Services Center160
2.13 Milestone List: Human Services Center162
2.14 Network Diagram: Human Services Center164
2.15 Activity Resource Requirements: Human Services Center166
2.16 Resource Breakdown Structure: Human Services Center168
2.17 Activity Duration Estimates: Human Services Center170
2.18 Duration Estimating Worksheet: Human Services Center172
2.19 Project Schedule: Human Services Center174
2.20 Cost Management Plan: Human Services Center176
2.21 Activity Cost Estimates: Human Services Center178
2.22 Cost Estimating Worksheet: Human Services Center180
2.23 Cost Baseline: Human Services Center182
2.24 Quality Management Plan: Human Services Center184
2.25 Quality Metrics: Human Services Center186
2.26 Process Improvement Plan: Human Services Center188
2.27 Responsibility Assignment Matrix: Human Services Center190
2.28 Roles and Responsibilities: Human Services Center192
2.29 Human Resource Management Plan: Human Services Center194
2.30 Communications Management Plan: Human Services Center196
2.31 Risk Management Plan: Human Services Center198
2.32 Risk Register: Human Services Center200
2.33 Probability and Impact Assessment: Human Services Center202
2.34 Probability and Impact Matrix: Human Services Center204
2.35 Risk Data Sheet: Human Services Center206
2.36 Procurement Management Plan: Human Services Center208
2.37 Source Selection Criteria: Human Services Center210
2.38 Stakeholder Management Plan: Human Services Center212
2.39 Change Management Plan: Human Services Center214
3.0 Executing Process Group: Human Services Center216
3.1 Team Member Status Report: Human Services Center218
3.2 Change Request: Human Services Center220
3.3 Change Log: Human Services Center222
3.4 Decision Log: Human Services Center224
3.5 Quality Audit: Human Services Center226
3.6 Team Directory: Human Services Center229
3.7 Team Operating Agreement: Human Services Center231
3.8 Team Performance Assessment: Human Services Center233
3.9 Team Member Performance Assessment: Human Services Center235
3.10 Issue Log: Human Services Center237
4.0 Monitoring and Controlling Process Group: Human Services Center239
4.1 Project Performance Report: Human Services Center241
4.2 Variance Analysis: Human Services Center243
4.3 Earned Value Status: Human Services Center245
4.4 Risk Audit: Human Services Center247
4.5 Contractor Status Report: Human Services Center249
4.6 Formal Acceptance: Human Services Center251
5.0 Closing Process Group: Human Services Center253
5.1 Procurement Audit: Human Services Center255
5.2 Contract Close-Out: Human Services Center258
5.3 Project or Phase Close-Out: Human Services Center260
5.4 Lessons Learned: Human Services Center262
Index264
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1.