next page of the Self-Assessment.
Your completed Voice Analysis Scorecard will give you a clear presentation of which Voice Analysis areas need attention.
Voice Analysis
Scorecard Example
Example of how the finalized Scorecard can look like:
Voice Analysis
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Voice Analysis
Scorecard Example12
Voice Analysis
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:88
CRITERION #7: SUSTAIN:100
Voice Analysis and Managing Projects, Criteria for Project Managers:125
1.0 Initiating Process Group: Voice Analysis126
1.1 Project Charter: Voice Analysis128
1.2 Stakeholder Register: Voice Analysis130
1.3 Stakeholder Analysis Matrix: Voice Analysis131
2.0 Planning Process Group: Voice Analysis133
2.1 Project Management Plan: Voice Analysis135
2.2 Scope Management Plan: Voice Analysis137
2.3 Requirements Management Plan: Voice Analysis139
2.4 Requirements Documentation: Voice Analysis141
2.5 Requirements Traceability Matrix: Voice Analysis143
2.6 Project Scope Statement: Voice Analysis145
2.7 Assumption and Constraint Log: Voice Analysis148
2.8 Work Breakdown Structure: Voice Analysis150
2.9 WBS Dictionary: Voice Analysis152
2.10 Schedule Management Plan: Voice Analysis154
2.11 Activity List: Voice Analysis156
2.12 Activity Attributes: Voice Analysis158
2.13 Milestone List: Voice Analysis160
2.14 Network Diagram: Voice Analysis162
2.15 Activity Resource Requirements: Voice Analysis164
2.16 Resource Breakdown Structure: Voice Analysis165
2.17 Activity Duration Estimates: Voice Analysis167
2.18 Duration Estimating Worksheet: Voice Analysis169
2.19 Project Schedule: Voice Analysis171
2.20 Cost Management Plan: Voice Analysis173
2.21 Activity Cost Estimates: Voice Analysis175
2.22 Cost Estimating Worksheet: Voice Analysis177
2.23 Cost Baseline: Voice Analysis179
2.24 Quality Management Plan: Voice Analysis181
2.25 Quality Metrics: Voice Analysis183
2.26 Process Improvement Plan: Voice Analysis185
2.27 Responsibility Assignment Matrix: Voice Analysis187
2.28 Roles and Responsibilities: Voice Analysis189
2.29 Human Resource Management Plan: Voice Analysis191
2.30 Communications Management Plan: Voice Analysis193
2.31 Risk Management Plan: Voice Analysis195
2.32 Risk Register: Voice Analysis197
2.33 Probability and Impact Assessment: Voice Analysis199
2.34 Probability and Impact Matrix: Voice Analysis201
2.35 Risk Data Sheet: Voice Analysis203
2.36 Procurement Management Plan: Voice Analysis205
2.37 Source Selection Criteria: Voice Analysis207
2.38 Stakeholder Management Plan: Voice Analysis209
2.39 Change Management Plan: Voice Analysis211
3.0 Executing Process Group: Voice Analysis213
3.1 Team Member Status Report: Voice Analysis215
3.2 Change Request: Voice Analysis217
3.3 Change Log: Voice Analysis219
3.4 Decision Log: Voice Analysis221
3.5 Quality Audit: Voice Analysis223
3.6 Team Directory: Voice Analysis225
3.7 Team Operating Agreement: Voice Analysis227
3.8 Team Performance Assessment: Voice Analysis229
3.9 Team Member Performance Assessment: Voice Analysis231
3.10 Issue Log: Voice Analysis233
4.0 Monitoring and Controlling Process Group: Voice Analysis235
4.1 Project Performance Report: Voice Analysis237
4.2 Variance Analysis: Voice Analysis239
4.3 Earned Value Status: Voice Analysis241
4.4 Risk Audit: Voice Analysis243
4.5 Contractor Status Report: Voice Analysis245
4.6 Formal Acceptance: Voice Analysis247
5.0 Closing Process Group: Voice Analysis249
5.1 Procurement Audit: Voice Analysis251
5.2 Contract Close-Out: Voice Analysis253
5.3 Project or Phase Close-Out: Voice Analysis255
5.4 Lessons Learned: Voice Analysis257
Index259
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What information do users need?
<--- Score
2. Where is training needed?
<--- Score
3. To what extent does each concerned units management team recognize Voice analysis as an effective investment?
<--- Score
4. Is the quality assurance team identified?
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