Gerardus Blokdyk

Decision Support A Complete Guide - 2020 Edition


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to gather?

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      14. What happens if Decision-support’s scope changes?

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      15. Are there different segments of customers?

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      16. If substitutes have been appointed, have they been briefed on the Decision-support goals and received regular communications as to the progress to date?

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      17. The political context: who holds power?

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      18. Is there a Decision-support management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      19. Are required metrics defined, what are they?

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      20. How often are the team meetings?

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      21. How do you manage unclear Decision-support requirements?

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      22. Are the Decision-support requirements complete?

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      23. What are the dynamics of the communication plan?

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      24. What intelligence can you gather?

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      25. What is out of scope?

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      26. How do you keep key subject matter experts in the loop?

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      27. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      28. How would you define Decision-support leadership?

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      29. How do you catch Decision-support definition inconsistencies?

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      30. Are roles and responsibilities formally defined?

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      31. Is special Decision-support user knowledge required?

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      32. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      33. Is scope creep really all bad news?

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      34. Are improvement team members fully trained on Decision-support?

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      35. Is there a clear Decision-support case definition?

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      36. How do you build the right business case?

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      37. Has a project plan, Gantt chart, or similar been developed/completed?

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      38. What is a worst-case scenario for losses?

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      39. Have all basic functions of Decision-support been defined?

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      40. When are meeting minutes sent out? Who is on the distribution list?

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      41. What constraints exist that might impact the team?

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      42. What are the core elements of the Decision-support business case?

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      43. What information do you gather?

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      44. How do you hand over Decision-support context?

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      45. What is the definition of success?

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      46. How can the value of Decision-support be defined?

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      47. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      48. What knowledge or experience is required?

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      49. Does the scope remain the same?

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      50. Will team members regularly document their Decision-support work?

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      51. What key stakeholder process output measure(s) does Decision-support leverage and how?

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      52. What is out-of-scope initially?

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      53. What customer feedback methods were used to solicit their input?

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      54. Is the Decision-support scope manageable?

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      55. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      56. Has your scope been defined?

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      57. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      58. Has/have the customer(s) been identified?

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      59. What are (control) requirements for Decision-support Information?

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      60. Does the team have regular meetings?

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      61. Why are you doing Decision-support and what is the scope?

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      62. Will a Decision-support production readiness review be required?

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      63. Are task requirements clearly defined?

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      64. What are the Decision-support tasks and definitions?

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      65. Is it clearly defined in and to your organization what you do?

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      66. Are all requirements met?

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      67. Are stakeholder processes mapped?

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      68. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      69. Will team members perform Decision-support work when assigned and in a timely fashion?

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      70. How and when will the baselines be defined?

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      71. What information should you gather?

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