tenth. Then transfer to the corresponding spoke in the Community Health Services Scorecard on the second next page of the Self-Assessment.
Your completed Community Health Services Scorecard will give you a clear presentation of which Community Health Services areas need attention.
Community Health Services
Scorecard Example
Example of how the finalized Scorecard can look like:
Community Health Services
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Community Health Services
Scorecard Example13
Community Health Services
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:90
CRITERION #7: SUSTAIN:103
Community Health Services and Managing Projects, Criteria for Project Managers:128
1.0 Initiating Process Group: Community Health Services129
1.1 Project Charter: Community Health Services131
1.2 Stakeholder Register: Community Health Services133
1.3 Stakeholder Analysis Matrix: Community Health Services134
2.0 Planning Process Group: Community Health Services136
2.1 Project Management Plan: Community Health Services138
2.2 Scope Management Plan: Community Health Services140
2.3 Requirements Management Plan: Community Health Services142
2.4 Requirements Documentation: Community Health Services144
2.5 Requirements Traceability Matrix: Community Health Services146
2.6 Project Scope Statement: Community Health Services148
2.7 Assumption and Constraint Log: Community Health Services151
2.8 Work Breakdown Structure: Community Health Services153
2.9 WBS Dictionary: Community Health Services155
2.10 Schedule Management Plan: Community Health Services158
2.11 Activity List: Community Health Services160
2.12 Activity Attributes: Community Health Services162
2.13 Milestone List: Community Health Services164
2.14 Network Diagram: Community Health Services166
2.15 Activity Resource Requirements: Community Health Services168
2.16 Resource Breakdown Structure: Community Health Services170
2.17 Activity Duration Estimates: Community Health Services172
2.18 Duration Estimating Worksheet: Community Health Services175
2.19 Project Schedule: Community Health Services177
2.20 Cost Management Plan: Community Health Services179
2.21 Activity Cost Estimates: Community Health Services181
2.22 Cost Estimating Worksheet: Community Health Services183
2.23 Cost Baseline: Community Health Services185
2.24 Quality Management Plan: Community Health Services187
2.25 Quality Metrics: Community Health Services189
2.26 Process Improvement Plan: Community Health Services191
2.27 Responsibility Assignment Matrix: Community Health Services193
2.28 Roles and Responsibilities: Community Health Services195
2.29 Human Resource Management Plan: Community Health Services197
2.30 Communications Management Plan: Community Health Services199
2.31 Risk Management Plan: Community Health Services201
2.32 Risk Register: Community Health Services203
2.33 Probability and Impact Assessment: Community Health Services205
2.34 Probability and Impact Matrix: Community Health Services207
2.35 Risk Data Sheet: Community Health Services209
2.36 Procurement Management Plan: Community Health Services211
2.37 Source Selection Criteria: Community Health Services213
2.38 Stakeholder Management Plan: Community Health Services215
2.39 Change Management Plan: Community Health Services217
3.0 Executing Process Group: Community Health Services219
3.1 Team Member Status Report: Community Health Services221
3.2 Change Request: Community Health Services223
3.3 Change Log: Community Health Services225
3.4 Decision Log: Community Health Services227
3.5 Quality Audit: Community Health Services229
3.6 Team Directory: Community Health Services232
3.7 Team Operating Agreement: Community Health Services234
3.8 Team Performance Assessment: Community Health Services236
3.9 Team Member Performance Assessment: Community Health Services239
3.10 Issue Log: Community Health Services241
4.0 Monitoring and Controlling Process Group: Community Health Services243
4.1 Project Performance Report: Community Health Services245
4.2 Variance Analysis: Community Health Services247
4.3 Earned Value Status: Community Health Services249
4.4 Risk Audit: Community Health Services251
4.5 Contractor Status Report: Community Health Services253
4.6 Formal Acceptance: Community Health Services255
5.0 Closing Process Group: Community Health Services257
5.1 Procurement Audit: Community Health Services259
5.2 Contract Close-Out: Community Health Services261
5.3 Project or Phase Close-Out: Community Health Services263
5.4 Lessons Learned: Community Health Services265
Index267
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5