asking for business
asset protection
associations, professional. See also Transportation Intermediaries Association
attorneys
B
bankers
banking relationships
benefits, employee
benefits vs. features
billing
bills of lading
bonding
bookkeepers. See also accountants
branding your business
brochures
brokerage services
brokerage software. See also DAT Solutions, LLC
brokers
Brooke Transportation Training Solutions
business classes
business interruption insurance
business plans
C
cargo loss
carrier/broker agreements
carriers
cash flow controls
cash flow management
certificates of insurance
Certified Transportation Broker (CTB) designation
closing the sale
commissions
common carriers
communication skills
company names
compensating balances
competitor research
computer experts
computers
consultants
content marketing
contingency cargo insurance
contract carriers
contract labor receipt
contracts of carriage
copyright
corporations
credentials
credit policies
CTB (Certified Transportation Broker) designation
custom house brokers
customer base
customer relationships
customer service representatives
customers, prospective
D
damage claims
DAT Solutions, LLC
data and equipment protection
Davis, Cathy
delays in transit
Department of Transportation (DOT)
differentiating from competition
documents
domain names
E
education and training
education marketing
electronic form management
electronic payments
Eliacostas, Angela
employee benefits
employee theft
employees, hiring. See staffing
Employment Eligibility Verification Form I-9
equipment. See also software technology
equipment reliability
evaluating job applicants
experience, gaining
expert status
F
factoring
fax machines
FBC Freight Brokerage Course
features vs. benefits
Federal Motor Carrier Safety Administration (FMCSA)
financial management
cash flow controls and
cash flow management and
credit policies and
factoring and
loans and
payables and
startup expenses and
financing. See also factoring
FMCSA (Federal Motor Carrier Safety Administration)
for-hire motor carriers
Form I-9 (Employment Eligibility Verification)
form management, electronic
freelancers vs. employees
freight brokering process
freight brokers
freight charges
freight forwarders
full-truckloads (FTLs)
G
generalist vs. specialist
giveaways
golden rules for transportation intermediaries. See also intermediaries
H
hiring employees. See staffing
homebased businesses
honesty
human resources policies
I
ICC (Interstate Commerce Commission)
import-export brokers
income
incorporating
independent contractors vs. employees
industry-specific associations. See also Transportation Intermediaries Association
insurance
insurance agents
interactive websites
intermediaries
internet