and artistic device to attract the eye. I saw the throngs of ladies looking in, and the proprietors eagerly watching the effect of the bait. I went within and noted the hawk-eyed floor-walker watching for business, overlooking the clerks, keeping them up to their task of inducing the customers to buy, buy, buy, for money if they had it, for credit if they had it not, to buy what they wanted not, more than they wanted, what they could not afford. At times I momentarily lost the clue and was confused by the sight. Why this effort to induce people to buy? Surely that had nothing to do with the legitimate business of distributing products to those who needed them. Surely it was the sheerest waste to force upon people what they did not want, but what might be useful to another. The nation was so much the poorer for every such achievement. What were these clerks thinking of? Then I would remember that they were not acting as distributors like those in the store I had visited in the dream Boston. They were not serving the public interest, but their immediate personal interest, and it was nothing to them what the ultimate effect of their course on the general prosperity might be, if but they increased their own hoard, for these goods were their own, and the more they sold and the more they got for them, the greater their gain. The more wasteful the people were, the more articles they did not want which they could be induced to buy, the better for these sellers. To encourage prodigality was the express aim of the ten thousand stores of Boston.
Nor were these storekeepers and clerks a whit worse men than any others in Boston. They must earn a living and support their families, and how were they to find a trade to do it by which did not necessitate placing their individual interests before those of others and that of all? They could not be asked to starve while they waited for an order of things such as I had seen in my dream, in which the interest of each and that of all were identical. But, God in heaven! what wonder, under such a system as this about me—what wonder that the city was so shabby, and the people so meanly dressed, and so many of them ragged and hungry!
Some time after this it was that I drifted over into South Boston and found myself among the manufacturing establishments. I had been in this quarter of the city a hundred times before, just as I had been on Washington Street, but here, as well as there, I now first perceived the true significance of what I witnessed. Formerly I had taken pride in the fact that, by actual count, Boston had some four thousand independent manufacturing establishments; but in this very multiplicity and independence I recognized now the secret of the insignificant total product of their industry.
If Washington Street had been like a lane in Bedlam, this was a spectacle as much more melancholy as production is a more vital function than distribution. For not only were these four thousand establishments not working in concert, and for that reason alone operating at prodigious disadvantage, but, as if this did not involve a sufficiently disastrous loss of power, they were using their utmost skill to frustrate one another’s effort, praying by night and working by day for the destruction of one another’s enterprises.
The roar and rattle of wheels and hammers resounding from every side was not the hum of a peaceful industry, but the clangor of swords wielded by foemen. These mills and shops were so many forts, each under its own flag, its guns trained on the mills and shops about it, and its sappers busy below, undermining them.
Within each one of these forts the strictest organization of industry was insisted on; the separate gangs worked under a single central authority. No interference and no duplicating of work were permitted. Each had his allotted task, and none were idle. By what hiatus in the logical faculty, by what lost link of reasoning, account, then, for the failure to recognize the necessity of applying the same principle to the organization of the national industries as a whole, to see that if lack of organization could impair the efficiency of a shop, it must have effects as much more disastrous in disabling the industries of the nation at large as the latter are vaster in volume and more complex in the relationship of their parts.
People would be prompt enough to ridicule an army in which there were neither companies, battalions, regiments, brigades, divisions, or army corps—no unit of organization, in fact, larger than the corporal’s squad, with no officer higher than a corporal, and all the corporals equal in authority. And yet just such an army were the manufacturing industries of nineteenth century Boston, an army of four thousand independent squads led by four thousand independent corporals, each with a separate plan of campaign.
Knots of idle men were to be seen here and there on every side, some idle because they could find no work at any price, others because they could not get what they thought a fair price. I accosted some of the latter, and they told me their grievances. It was very little comfort I could give them. “I am sorry for you,” I said. “You get little enough, certainly, and yet the wonder to me is, not that industries conducted as these are do not pay you living wages, but that they are able to pay you any wages at all.”
Making my way back again after this to the peninsular city, toward three o’clock I stood on State Street, staring, as if I had never seen them before, at the banks and brokers’ offices, and other financial institutions, of which there had been in the State Street of my vision no vestige. Business men, confidential clerks, and errand boys were thronging in and out of the banks, for it wanted but a few minutes of the closing hour. Opposite me was the bank where I did business, and presently I crossed the street, and, going in with the crowd, stood in a recess of the wall looking on at the army of clerks handling money, and the cues of depositors at the tellers’ windows. An old gentleman whom I knew, a director of the bank, passing me and observing my contemplative attitude, stopped a moment.
“Interesting sight, isn’t it, Mr. West,” he said. “Wonderful piece of mechanism; I find it so myself. I like sometimes to stand and look on at it just as you are doing. It’s a poem, sir, a poem, that’s what I call it. Did you ever think, Mr. West, that the bank is the heart of the business system? From it and to it, in endless flux and reflux, the life blood goes. It is flowing in now. It will flow out again in the morning”; and pleased with his little conceit, the old man passed on smiling.
Yesterday I should have considered the simile apt enough, but since then I had visited a world incomparably more affluent than this, in which money was unknown and without conceivable use. I had learned that it had a use in the world around me only because the work of producing the nation’s livelihood, instead of being regarded as the most strictly public and common of all concerns, and as such conducted by the nation, was abandoned to the hap-hazard efforts of individuals. This original mistake necessitated endless exchanges to bring about any sort of general distribution of products. These exchanges money effected—how equitably, might be seen in a walk from the tenement house districts to the Back Bay—at the cost of an army of men taken from productive labor to manage it, with constant ruinous breakdowns of its machinery, and a generally debauching influence on mankind which had justified its description, from ancient time, as the “root of all evil.”
Alas for the poor old bank director with his poem! He had mistaken the throbbing of an abscess for the beating of the heart. What he called “a wonderful piece of mechanism” was an imperfect device to remedy an unnecessary defect, the clumsy crutch of a self-made cripple.
After the banks had closed I wandered aimlessly about the business quarter for an hour or two, and later sat a while on one of the benches of the Common, finding an interest merely in watching the throngs that passed, such as one has in studying the populace of a foreign city, so strange since yesterday had my fellow citizens and their ways become to me. For thirty years I had lived among them, and yet I seemed to have never noted before how drawn and anxious were their faces, of the rich as of the poor, the refined, acute faces of the educated as well as the dull masks of the ignorant. And well it might be so, for I saw now, as never before I had seen so plainly, that each as he walked constantly turned to catch the whispers of a spectre at his ear, the spectre of Uncertainty. “Do your work never so well,” the spectre was whispering—”rise early and toil till late, rob cunningly or serve faithfully, you shall never know security. Rich you may be now and still come to poverty at last. Leave never so much wealth to your children, you cannot buy the assurance that your son may not be the servant of your servant, or that your daughter will not have to sell herself for bread.”
A man passing by thrust an advertising card in my hand, which set forth the merits of some new scheme of life insurance. The incident reminded me of the