building was situated in a very desirable corner of Covent Garden, but Anna wasn’t oblivious to the fact that the country was plunged deep into a recession and reservations and consequently takings were definitely down.
Were they going to be bought out by a more commercial hotel giant, and as a consequence would she lose a job she loved again? And not just her job this time, but her home too? It hardly bore thinking about.
But now, seeing the obvious anxiety on not just Cheryl’s but on the other staff members’ faces too, she knew she had a duty to reassure them.
‘To be absolutely honest with you I know nothing about it. My advice to you all would be to just concentrate on your work and not waste time on speculation. It won’t help. If there’s anything concerning us that we need to know, you can be sure we’ll all get to hear about it soon. Now, I must get on. I’ve got to relieve Jason on Reception. He’s standing in for Amy, who’s phoned in sick.’
Time dragged interminably slowly as the hotel chain’s delegation of three enjoyed the superb three-course lunch Luigi and his staff had prepared. Afterwards the two men and their female colleague were closeted in a meeting with Anita, Grant and their son Jason, the manager, for two and a half hours. Anna had never been a clock-watcher, but that afternoon she was.
It was a quarter to five by the time the phone rang on Reception to invite her into Jason’s office for the promised meeting with him and his parents. In the meantime, Linda, the girl who did the late shift on the desk, had turned up, and now sat beside Anna powdering her nose.
Standing outside the manager’s office, Anna smoothed her hands nervously down over her smart navy skirt, captured a stray auburn tendril that had come adrift from her ponytail, tucked it back into her faux ivory clip and then rapped briefly on the door. Greeted by three identically reassuring smiles, she nonetheless sensed immediately that all was not well.
‘Dear Anna. Come and sit down, my love.’
The tiny brunette with the stylish elfin haircut, and the smooth, unlined face that belied the fact she was only a year away from the big sixty, welcomed her warmly, as usual.
‘Firstly, you’ll be pleased to know that the lunch Luigi prepared for our visitors today went extremely well. They were very impressed.’
‘The man can certainly cook,’ chipped in Grant, Anita’s handsome silver-haired husband. ‘You could almost forgive him for having an ego the size of an elephant!’
Anna immediately deduced he was nervous, and she perched on the edge of her seat, wishing her mouth wasn’t suddenly so sickeningly dry, and that her stomach hadn’t sunk as heavily as a giant boulder thrown into the sea. Searching for reassurance, her dark eyes met Jason’s. The tall, slim young man whose features were a male version of his elfin mother’s tried for a smile, but instead it came off as a resigned grimace. That was the moment when the alarm bells clanged deafeningly loud for Anna.
‘So…’ Her hands linking together nervously in her lap, she leaned forward even farther in her chair. ‘What was the delegation from that commercial hotel chain doing here? Are we in trouble, or something?’
Anita started to speak, but Grant quickly took over.
‘Yes, love.’ He sighed, pulling a handkerchief out of his suit trousers to lightly mop his brow. ‘Serious financial trouble, I’m afraid. Like many other small businesses, the recession’s dealt us a heavy blow, and I’m sure you’re aware that we’ve been losing money hand over fist. You’ve noticed how the reservations have fallen? It’s really only the regulars that have stayed loyal to us. If we’re to hold our own against some of the more popular hotels we need to reinvest and refurbish, but with the coffers practically empty, and banks refusing loans left right and centre, it’s not likely to happen. Consequently, we’ve had no choice but to try and get some other form of help.’
‘Does that mean that you’re going to sell the hotel? ‘ There was such a rush of blood to her head that Anna scarcely registered her boss’s answer. All she could think of right then was Tia… How was she going feed and clothe her child if she lost her job? More urgently, where were they going to live?
‘We were offered a buyout, but we haven’t accepted the offer yet. We told the delegation that the hotel had been in the family for three generations and we needed some time to think things over.’ Anita’s usually sunny smile was painfully subdued. ‘We have to get back to them by the end of the week. If we do agree to the buyout then unfortunately it means that none of us stay. They’ll want to refurbish and give the place their own look, run it with their own staff. I’m desperately sorry, Anna, but that’s our position.’
She was struck silent by the news she’d just heard, but her mind was racing at a hundred miles an hour. Then, because she was also devoted to and protective of the interests of the family that had been so good to her and Tia, Anna forced a reassuring smile to her numbed lips.
‘It’s a difficult situation you’re in,’ she quietly acknowledged, ‘and it’s hardly your fault that there’s a recession. The staff—including myself—will all eventually find other jobs, but what will you guys do? The hotel’s been in your family for so long, and you love it…I know you do.’
‘It’s kind of you to be so concerned, love.’ The big shoulders that strained Grant’s suit jacket lifted in a shrug. ‘I’m not saying it’ll be easy, but we’ll be fine. We’ve got each other, and that’s what matters most in the end, isn’t it…? The people you love, I mean.’
Not usually given to expressing his feelings in public, he squeezed Anita’s hand. ‘And we’ll do whatever we can to help you find another flat, Anna. We certainly won’t be walking out this door until we know you and Tia are safely settled somewhere. As for jobs. Well, with all the experience and qualifications you’ve gained these past few years, some grateful hotel will eagerly snap you up. You’re a lovely girl and a complete asset. they’ll quickly learn that.’
‘So you’ll let us all know by the end of the week what you’ve decided?’
‘Perhaps sooner… Anita, Jason and I plan to spend the evening mulling things over. As soon as we’ve decided we’ll let you and the rest of the staff know the decision we’ve reached.’
Getting to his feet, Grant sent Anna a friendly broad smile. ‘It’s five o’clock, and it’s time you were running along to get that little angel of yours from aftercare at kindergarten, isn’t it?’
Glancing down at the slim silver-linked watch on her wrist, Anna shot up from her seat. She hated to be late collecting Tia, and as always ached to see her child and learn about her day. Tonight, when she was in effect in limbo about their future, she would make an extra fuss of her, and hold her even tighter before putting her to bed.
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