Table of Contents 1
COVER
4
PREFACE
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INTRODUCTION
My Style
What Do You Expect from a Five-Star Restaurant, and How Does That Translate to a Five-Star School?
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CHAPTER 1: “Welcome!”: A Courteous Greeting, and Everyone Is Valued
Dignity
Respect
Relationships
Care and Compassion
Wellness
Everyone Must Feel Valued
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
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CHAPTER 2: Ambiance: A Positive Climate and Culture
Climate
Culture
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
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CHAPTER 3: Safety: Physical, Emotional, Social, and Intellectual
A Safe and Secure Environment
Five-Star Schools Have Goals
Physical Safety
Social Safety
Emotional Safety
Intellectual Safety
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
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CHAPTER 4: Menu: A Variety of Options Based on Our Needs
Building Positive Relationships
Seize the Day
Relevance
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
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CHAPTER 5: “This Way, Please”: An Effective Leader and Vision
Vision
Mission
Values
When Life Gives You Lemons, Become a L.E.M.O.N.A.D.E. Leader
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
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CHAPTER 6: “I'll Be Your Server”: A Team of Caring and Trained Adults
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
12
CHAPTER 7: Communication: Succinct, Effective, and Ongoing
Speaking
Listening
Reading and Writing
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
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CHAPTER 8: Satisfaction: We Left F.E.D. and Eager to Return
Fulfilled
Energized
De-Stressed
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
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CHAPTER 9: Comment Card: The Opportunity to Provide Feedback
Skills for Learning
T.I.P.S.: Techniques Improving the Performance of Staff and Students
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
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CHAPTER 10: Fun: An Environment That Everyone Enjoys
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
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CHAPTER 11: “Check, Please”: Reflection Shows the Experience Was Worth It
F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought
Guide 1
Cover
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