8.1 Key Concepts 8.2 DMAIC 8.3 PDCA 8.4 Background 8.5 The Task 8.6 The Data 8.7 Study Design and Data Collection Methodology 8.8 Analysis 8.9 Summary References
15 9 Mapping California Ambulance Diversion 9.1 Key Concepts 9.2 DMAIC 9.3 PDCA 9.4 Background 9.5 The Task 9.6 The Data: ED_ambulance:diversion_trend.xlsx and CA_healthcare_facility_locations.xlsx 9.7 Data Management 9.8 Analysis 9.9 Summary References
16 10 Monitoring Ambulance Diversion Hours 10.1 Key Concepts 10.2 DMAIC 10.3 PDCA 10.4 Background 10.5 The Task 10.6 The Data: CedarsSinai_Diversion_Hours.jmp 10.7 Data Management 10.8 Analysis 10.9 Summary References
17 11 Ambulatory Surgery Start Times 11.1 Key Concepts 11.2 DMAIC 11.3 PDCA 11.4 Background 11.5 The Task 11.6 The Data: ASU.jmp 11.7 Data Management 11.8 Analysis 11.9 Summary Reference
18 12 Pre‐Op TJR Process Improvement – Part 1 12.1 Key Concepts 12.2 DMAIC 12.3 PDCA 12.4 Background 12.5 The Task 12.6 The Data: TJR.xlsx 12.7 Data Management 12.8 Analysis 12.9 Summary Reference
19 13 Pre‐Op TJR Process Improvement – Part 2 13.1 Key Concepts 13.2 DMAIC 13.3 PDCA 13.4 Background 13.5 The Task 13.6 The Data: TJR.jmp 13.7 Data Management 13.8 Analysis 13.9 Summary References
20 14 Pre‐Op TJR Process Improvement – Part 3 14.1 Key Concepts 14.2 DMAIC 14.3 PDCA 14.4 Background 14.5 The Task 14.6 The Data: TJR.jmp 14.7 Data Management 14.8 Analysis 14.9 Summary References
21 Index
List of Tables
1 Chapter 1Table 1.1 Summary of statistical tools.
2 Chapter 2Table 2.1 Variable definitions for complaint data.Table 2.2 Variable definitions for patient feedback data.
3 Chapter 3Table 3.1 Variable definitions.
4 Chapter 4Table 4.1 Saving and sharing dashboards.
5 Chapter 7Table 7.1 Data definitions for nursing survey responses.
6 Chapter 8Table 8.1 Differences to