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flex

      A LEADER’S GUIDE TO STAYING NIMBLE AND MASTERING TRANSFORMATIVE CHANGE IN THE AMERICAN WORKPLACE

       RICK GRIMALDI

Copyright © 2021 by Rick Grimaldi. All rights reserved.

      Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

      Published simultaneously in Canada.

      No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, [phone], fax [phone], or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, [phone], fax [phone], or online at http://www.wiley.com/go/permissions.

      Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

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      Library of Congress Cataloging-in-Publication Data

      Names: Grimaldi, Rick, author.

      Title: Flex : a leader's guide to staying nimble and mastering transformative change in the American workplace / Rick Grimaldi.

      Description: Hoboken, New Jersey : Wiley, [2021] | Includes bibliographical references and index.

      Identifiers: LCCN 2020053696 (print) | LCCN 2020053697 (ebook) | ISBN 9781119795100 (hardback) | ISBN 9781119795124 (adobe pdf) | ISBN 9781119795117 (epub)

      Subjects: LCSH: Work environment—United States.

      Classification: LCC HD7654 .G775 2021 (print) | LCC HD7654 (ebook) | DDC 658.3/12—dc23

      LC record available at https://lccn.loc.gov/2020053696

      LC ebook record available at https://lccn.loc.gov/2020053697

      Cover Design and Images: Wiley

      For Shepard and Beau: the future is yours for the making.

FOREWORD

      Never has it been more essential for leaders and executives to understand the radical shifts that are reshaping work in America today. Only by coming together—inside every single rural and urban community—can we meet this moment to deliver the skills and opportunities we need to step into the future we deserve.

      Like me, Rick Grimaldi has studied the world of work throughout his entire career. As former deputy general counsel to Governor Tom Ridge (who later went on to become the first US secretary of Homeland Security) and chief counsel for the Pennsylvania Department of Labor and Industry, he learned how to lead effectively on labor issues, manage disruption in the workplace, and adapt to change.

      During his 30 years as a labor lawyer, Rick has managed human relations for a multinational corporation and consulted with dozens and dozens of small, medium, and large companies around the country on how to build a better workforce. His diverse leadership experiences have conferred unusual perspective on the most effective ways to grow profitability, solve workplace challenges, and be an employer of choice . . . even as the pace of change quickens.

      As the first African American woman elected to the US House of Representatives from Delaware, I'm particularly aware of how far this country has come in creating a more inclusive culture . . . and how far we still have to go. The business case is