in England is so pleasant for him to study, how much more admirable is their variety! He has read at home of many of them in lively romance and grave history but he finds here that not half has been told him. He is familiar with the Lions, Red, White, and Black; the Bulls and Boars of the same colors; the Black and White Swans and Harts; the Crown and Anchor, the Royal George, Queen’s Head, and a few others of similar designation. These names have figured in volumes of English literature which he has perused. But let him travel on the turnpike road through country towns and villages, and he will meet with names he never thought of before, mounted over the doors of some of the most comfortable and delightful houses of entertainment for man and beast that can be found in the world. Here are a few that I have noticed: “The Three Jolly Butchers,” “The Old Mash Tub,” “The Old Mermaid,” “The Old Malt Shovel,” “The Chequers,” “The Dog-in-Doublet,” “Bishop Boniface,” “The Spotted Cow,” “The Green Dragon,” “The Three Horseshoes,” “The Bird-in-Hand,” “The Spare Rib,” “The Old Cock,” “Pop goes the Weasel.” There are wide spaces between these names which may be filled up from actual life with numbers of equal uniqueness. But it is not in architecture nor in name that the country inn presents its most attractive characteristic. These features merely specialise its outward corporeity. The living, brightening, all-pervading soul of the establishment is the LANDLADY. Let her name be written in capitals evermore. There is nothing so naturally, speakingly, and gloriously English in the wide world as she. It is doubtful if the nation is aware of this, but it is the fact. Her English individuality stands out embonpoint, rosy, genial, self-complacent, calm, serene, happyfying, and happy. She is the man and master of the house. She permeates it with her rayful presence, and fills it with a pleasant morning in foggy and blue-spirited days. She it is who greets the coming and speeds the parting guest with a grace which suns, with equal light and warmth, both remembrance and anticipation. It is not put on like a Sunday dress; it is not a thin gloss of French politeness that a feather, blown the wrong way, will brush off. It is not a color; it is a quality. You see it breathe and move in her like a nature, not as an art. Let no American traveller fancy he has seen England if he has not seen the Landlady of the village inn. If he has to miss one, he had better give up his visit to the Crystal Palace, Stratford-upon-Avon, Abbottsford, or even the House of Lords, or Windsor itself. Neither is so perfectly and exclusively English as the mistress of “The Brindled Cow,” in one of the rural counties of the kingdom.
It would be necessary to coin a new word if one were sought to contain and convey the distinctive characteristic of inn-life in England. Perhaps homefulness would do this best, as it would more fully than any other term describe the coziness, quiet, and comfort to be enjoyed at these places of entertainment. Not one in a hundred of them ever heard the sound of the hotel-going bell, as we hear it in America. You are not thundered up or down by a vociferous gong. Then there is no marching nor counter-marching of a long line of waiters in white jackets around the dinner table, laying down plate, knife, fork, and spoon with uniform step and motion, as if going through a dress-parade or a military drill. There is no bustle, no noise, no eager nor anxious look of served or servants. Every one is calm, collected, and comfortable. “The cares that infest the day” do not ride into the presence of that roast beef and plum pudding on the wrinkles of any man’s forehead, however business affairs may go with him outside. No one is in a hurry to sit down or to arise from the table. The whole economy of the establishment is to make you as much at home as possible; to individualise you, as far as it can be done, in every department of personal comfort. You follow your own time and inclination, and eat and drink when and how you please, with others or alone. The congregate system is the exception, not the rule. It seldom ever obtains at breakfast or tea. In many cases you have a little round table all to yourself at these meals. But if there is a common table for half a dozen persons, the tea and toast and other eatables are never aggregated into a common stock. Each person if he is a single guest, has his own allotment, even to a separate tea-pot. The table d’hote, if there be one at all, is made up like a select dinner party, rather early in the morning. If the guests of the house are not directly invited, they are asked, in a tone of hospitality, if they will join in the social meal, the only one got up by the establishment at which the table is not mapped out in separate holdings, or little independencies of dishes, each bounded by the wants and capacities of the individual occupant.
The presiding and working faculty of a common English inn distinguishes it by another salient characteristic from the hotels of other countries. The landlady is, of course, the president of the establishment, whether or not she calls any man lord in the retired and family department of the house. But the actual gerantes, or working corps, with which you have to do immediately, are three independent and distinct personages, called the waiter, chambermaid, and boots. If it were respectful to gender, these might be called the great triumvirate of the English inn. No traveller after a night’s lodging and breakfast, will mistake or confound the prerogatives or perquisites of these officials. If he is an American, and it be his first experience of the regime, he will be surprised and puzzled at the imperium in imperio which his bill, presented to him on a tea-tray, seems to represent. In no other business transaction of his life did he ever see the like. It goes far beyond anything in the line of limited partnership he ever saw. There is only one partial parallel that approaches it; and this comes to his mind as he reads the several items on his bill. When made out and interpreted, it comes to this: the proprietor, the waiter, chambermaid, and boots are independent parties, who get up a night’s lodging and two or three meals for you on the same footing as four independent underwriters would take proportionate risks at Lloyd’s in some ship at sea. Or, what would put it in simpler form to an uninitiated guest, he is apparently first charged for the raw provisions he consumes, and for the rent of his bed-room. This is the proprietor’s share. Then, there is a separate charge for each of the remaining items of the entertainment—for cooking and serving up each meal, for making up your bed, and for blacking your boots; just as distinctly as if you had gone out into the town the previous evening and hired three separate individuals to perform these services for you; and as if you had no right nor reason to expect from the landlord a dinner all cooked and served, but that you only bought it in the larder.
Now, this is a peculiarity of the English hotel system that is apt to embarrass travellers from other countries, especially from America, where no such custom could be introduced. I do not know how old the custom is in Great Britain. Doubtless it originated in the almost universal disposition and habit of Englishmen of dropping gratuities or charity-gifts here and there with liberal hand, either to obtain or reward extra service in matters of personal comfort, or to alleviate some case of actual or stimulated suffering that meets them. It was natural and inevitable that gratuities thus given to hotel servants frequently to stimulate and reward special attention should soon become a rule, acting upon guests like a law of honor. When so many gave, and when the servants of every hotel expected a gift, a man must feel shabby to go away without dropping a few pennies into the hands of eager expectants who almost claimed the gratuity as a right. The worst stage of the system was when the expected gift was measured by your supposed position and ability, or when the waiter or the chambermaid, flattering you with what Falstaff would call an instinctive perception of your dignity, would say with an asking and hopeful smile, “What you please, sir.” Now, that was not the question with you at all. You wanted to know how much each expected, or how much you must give to acquit yourself of the charge of being “a screw,” when they put their heads and gains together in conference and comparison after you were gone. So, on the whole, it was a great relief when all these awkward uncertainties of expectation were cleared up and rectified in the system now usually adopted.
Whether you be rich or poor, or whatever position or pretension be attributed to you, the fees of the universal triumvirate are put down specifically in black and white among the other charges on your bill. As I hope these notes may convey some useful information to Americans who may be about to visit England for the first time, it may be of some use to them to state what is the usual rule in this matter at the middle-class hotels in this country; for with those of the first rank I never have made nor ever expect to make any personal acquaintance. A moderate bill for a day’s entertainment will read thus:—
s.d.
Tea (bread and butter or toast) 1 0
Bed 1 6
Breakfast