Change Management Falling Short – the Call for Business Transformation Introduction Change Management and Business Transformation – Two Sides of the Same Coin? Business Transformation in the Context of “Digital” Change Management in the Context of “Digital” Business Transformation and Change Management in the Context of the Fourth Industrial Revolution in Logistics Conclusion References 20 Organizational Culture Change Introduction OCC Business Practices OCC at Toll Conclusion References 21 Competence Management as an Enabler for the Digital Transformation of the Supply Chain Introduction Competence Management in Supply Chain Functions Digital Transformation Competence Management: A Learning Transformation Conclusion References 22 Impacts of Digitalization on Traceability Introduction Carbon Fiber, The Material of the Future Global Supply Chains: A Fragmented Picture Several Constraints Characterize the Global Supply Chain Case Studies on Lack of Material Traceability and Digitalization Digitalization Benefits in the Global Carbon Industry Conclusion References 23 The Evolution of Freight Forwarding Sales Introduction Market Shifts The Evolution of Freight Forwarding Sales Rise of Technology and Its Effects on Sales Sales Enablement in a Digital Age Conclusion References 24 Managing and Selecting Logistics Service Suppliers Introduction Identifying Business Needs, Capacity, and Capabilities Motivational Example Choosing a Solution Sourcing and Managing Suppliers in the Continuum Strategies for Developing Strategic Alliance Pricing Considerations for Outsourcing The Roadmap for Success: Onboarding, Measurements, and Service Level Agreements Key Performance Metrics Supplier Development and Managing the Supplier Relationship Conclusion References
14 Section V: Conclusion 25 The Digital Transformation of Logistics Introduction State of Digitalization in Logistics and Supply Chain Management Conclusion Acknowledgments References
16 Index
List of Tables
1 Chapter 4Table 4.1 Comparison of AM technologies.Table 4.2 Comparison of main materials used in AM.
2 Chapter 16Table 16.1 International Logistics Technology Landscape.
List of Illustrations
1 Chapter 1Figure 1.1 The Fourth Industrial Revolution.Figure 1.2 Target digitalization projects.Figure 1.3 Foundations for digital transformation.Figure 1.4 Digitalization goals.
2 Chapter 3Figure 3.1 IoT logistics.Figure 3.2 Levels of sensors and identification.Figure 3.3 Get decisions.Figure 3.4