14 A The History of the Continuous Excellence Performance (CEP)/Zero Incident Performance (ZIP) Process
15 B The Railroad Study by Petersen and Bailey Using Behavioral Techniques to Improve Safety Program Effectiveness B.1 MR Study of Safety Program Effectiveness B.2 Railroad I B.3 Railroad II B.4 Railroad III B.5 Railroad IV Appendix 1: Sample – Chart Used for Analysis on One of the Study Railroads Appendix 2: Sample – Chart Used for Analysis on One of the Study Railroads Appendix 3: Sample – Chart Used for Analysis on One of the Study Railroads Appendix 4: Sample – Chart Used for Analysis on One of the Study Railroads Appendix 5: Sample – Chart Used for Analysis on One of the Study Railroads Appendix 6: Total Response – 20 Categories – 4 Railroads Appendix 7: Comparison of Positive Responses by Category – 4 Railroads Appendix 8: Comparison of Training Results – 4 Railroads Appendix 9: Positive Recognition Training Outline Appendix 10: Assessment Questions Used by Supervisors Appendix 11: Analysis of Responses to Pilot Survey Questionnaires for Railroads I and II. Source: Based on American association of railroads
16 C The Charter Document C.1 Process and Objectives (Outcomes) C.2 Scope and Authority C.3 Roles and Responsibilities C.4 Team Member Representation C.5 Team Safety Department Representative C.6 Voting and Quorum C.7 Team Member Service C.8 Team Leader Service C.9 Selection of Team Leader C.10 Meeting Frequency C.11 Recordkeeping C.12 Communication C.13 Team Learning Plan C.14 Annual Review of POP Statement (Purpose Objective Process) and Team Charter C.15 Measurables C.16 Effective Team Norms C.17 Steering Team Member Training C.18 Continuous Improvement Team Management C.19 Continuous Improvement Topics
17 Index
List of Tables
1 Appendix BTable B.1 Twenty category summary of safety program differences.
List of Illustrations
1 Chapter 1Figure 1.1 Work on the job site.
2 Chapter 2Figure 2.1 Action item matrix.
3 Chapter 3Figure 3.1 The ROI matrix.
4 Chapter 7Figure 7.1 Heinrich accident pyramid.Figure 7.2 Enhanced accident pyramid.Figure 7.3 Safety management categories.Figure 7.4 Building a safety culture.
5 Chapter 8Figure 8.1 Accident reaction cycle.
6 Chapter 9Figure 9.1 Six criteria for safety excellence.
7 Chapter 10Figure 10.1 Six levels of safety.Figure 10.2 Results by category.
8 Chapter 11Figure 11.1 Four required business standards.Figure 11.2 The comfort zone concept with respect to operating within busine...Figure 11.3 The buffer zone concept with respect to operating within busines...Figure 11.4 Amount of flexibility for a teenager with respect to family stan...Figure 11.5 Safety regulations fit well inside safety culture standard limit...
9 Chapter 12Figure 12.1 Safety journey.
10 Chapter 13Figure 13.1 Recordable injury frequency chart.Figure 13.2 Purpose Outcomes Process.Figure 13.3 POP statement: CI inspection team.Figure 13.4 Action item matrix.Figure 13.5 Workers' compensation carrier claim processing procedure.Figure 13.6 AIM team tracking.Figure 13.7 The classic requirements for having a fire.Figure 13.8 Requirements for having a culture of operational excellence.
11 Chapter 14Figure 14.1 Accountability: World‐class vs. traditional.
12 Chapter 15Figure 15.1 Past to future recordable incident rate.Figure 15.2 Lagging indicators.
13 Chapter 16Figure 16.1 Why injuries happen.Figure 16.2 A process to achieve safety culture excellence.
14 Chapter 18Figure 18.1 Four Ws for forming a team.Figure 18.2 Rapid improvement workshop.Figure 18.3 Tools used by CI teams.
15 Chapter 19Figure 19.1 Accountability model.Figure 19.2 Accountability measurement model.
16 Chapter 20Figure 20.1 Safe behavior recognition.
17 Chapter 21Figure 21.1 Perception and tolerance model.
18 Chapter 22Figure 22.1 Lagging indicators.
19 Appendix BFigure B.1 Summary of injuries per million man‐hours worked in Industry show...Figure B.2 Differences in approaches to safety programming. In practice, mos...Figure B.3 Initial study