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4 Working in a Team
Jacqueline Chang
Kingston University and St George’s University of London, UK
Chapter Aim
This chapter aims to introduce the reader to the different elements of team working and the importance of effective leadership.
Learning Outcomes
By the end of this chapter, the reader will be able to:
Understand the importance of working as a team in healthcare
Develop an understanding of your own role in a team
Look at different types of teams and the importance of leadership
Test Yourself Multiple Choice Questions
1 Which of the following describes a team accurately?People doing the same taskPeople working togetherPeople working in the same place
2 Which Nursing & Midwifery Council (NMC) publication outlines the role of the nursing associate as part of a team?The Nursing & Midwifery Council (2018b) standards of proficiency for the nursing associateThe Code (Nursing & Midwifery Council 2018a)Both of the above
3 Which team member is the most important?The leaderThe person there the longestNo one
4 What is an essential leadership skill?To be motivationalTo be persuasiveTo be confident
5 Which of the following describes a good team?A group of people working together towards a common goalA group of people working towards a common goal, motivating and supporting each otherA group of people with a goal
Introduction
Team work is an essential activity for healthcare and social care providers to perform in an effective manner. The nursing associate has a key role to play in leading teams as well as working within teams. The NMC’s (Nursing & Midwifery Council 2018a) standards of proficiency for the nursing associate require you to be able to demonstrate an awareness of the roles, responsibilities and scope of practice of different members of the nursing and interdisciplinary team as well as your own role within it. You are also required to support and motivate other members of the care team and to interact with them in a confident manner and apply the principles of human factors and also environmental factors when working in teams.
This chapter provides you with a fundamental understanding of effective team working so you are able to effectively and responsibly access, input and apply information and data by using a range of methods including digital technologies and share them appropriately within the interdisciplinary teams. Another key aspect of effective team working is to support, supervise and act as a role model to nursing associate students, healthcare support workers as well as those who are new to care roles, review the quality of the care they provide, promote reflection and offer constructive feedback.
When required to, you should contribute to team reflection activities, as this can help to promote improvements in practice and services and to discuss the influence of policy and political drivers that have the potential impact on health and care provision.
Teams and Groups
All teams are groups, but not all groups are teams. A group is a collection of people who have something in common, such as a common interest