href="#ulink_95211a3c-390f-59dc-b44a-e5c58dac6fdd">Fuel for Thought A Capacity for Change Know Thyself, and Thy Carrier, Too Collaboration Is a Two-Way Street A Carrier by Any Other Name Automate to Consolidate Autonomous Vehicles on Land, Sea, and Air Do-It-Yourself Logistics The Last Mile Get It There on Time Notes CHAPTER 8: Distribution and Warehousing Omni-Channel Surfing A Great Idea in Theory Virtual Inventory Cross-Docking, Compliance, and Collaboration Handle with Care Saving on Labor How to Better Manage Your Warehouse Design for Supply Chain Striking the Proper Balance A Site for Sore Eyes How Much Is Too Much? A Quick Guide to Site Selection The Three Deadly Sins of Warehousing Notes CHAPTER 9: Globalization Playing by Somebody Else's Rules Develop a Global Vision Following the Plan Friendly Nations “Low Cost” Sometimes Means “Poor Service” Total Cost of Supply Chain Take a Look for Yourself Finding the Next Global Hot Spot The Need for Supply Chain Visibility Shoring Up the Supply Chain There's No Place Like Home Notes CHAPTER 10: Customer Service The Perfect Order The High Cost of Imperfection Every Day Is a Holiday One Good Return Deserves Another Supply Chain in Reverse Money in the Bank A Better Way to Sell Mouthwash A Nine-Step Program for CPFR Don't Expect Collaboration to Be Easy Respecting Your Partners A Culture of Customer Satisfaction How to Get the Most Out of a Relationship Notes
9 PART 3: Supply Chain Strategies CHAPTER 11: 3PLs A Shift to the Supply Chain Side Letting Somebody Else Do It Supply Chain Essentials and Nonessentials Finding Your Core Competency The Same Set of Eyes The Financial Impact of Outsourcing Staying in Touch Going Beyond the 3PL Model Outpacing the Competition Higher Demands, Higher Expectations Notes CHAPTER 12: Risk Management Reducing Your Vulnerability Don't Let Their Problems Become Your Problems Shelter from Supply Chain Storms Cybersecurity Blanket Customs-Trade Partnership Against Terrorism Getting Countries to Talk to Each Other “It'll Never Happen Here” Taking Responsibility for Your Supply Chain Securing the Supply Chain Taking Steps Toward Effective Compliance An Investment Worth Making Business as Unusual