Raven Catlin

Agile Auditing


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and relevant, organizations can no longer be internally focused but rather need to focus outwardly to the customer experience” (Project Management Institute 2017).

Schematic illustration of the working of Scrum.

      Source: “How Scrum Works: Scrum Framework,” Scrum Inc., https://www.scruminc.com/scrum-framework/.

      We are both cooks, or home chefs if you prefer. Sometimes we are bakers, when we attempt to re‐create some of our favorite desserts from shows like Nailed It, Sugar Rush, or Cake Boss. As chefs and bakers, we start with a recipe. Usually, the first time we make a dish, it is “by the book” and we strictly follow the recipe … unless we lack an ingredient in our pantry. If this is the case, we are Agile and substitute another ingredient or simply make do without it. After the first or second time cooking the dish, we start to look for variations to improve the dish. Sometimes the variations are suggestions from others. Sometimes they are based on personal experience. Sometimes they are driven by food allergies, availability of pantry items, or other necessities.

      This approach to using a recipe is analogous to your approach for your Agile audit recipe. Sometimes the recipe is perfectly designed, sometimes the variations make the product better, and sometimes the variations are a complete and utter disaster. Your experiments and learning experiences will drive continuous improvement and each successive dish you prepare will get better and better. Experiment and learn with Agile. This will make you a better Agile auditor and enable you to create better dishes to serve your customers. This is comparable to Scrum; rather than providing detailed instructions, the rules of Scrum guide people's relationships and interactions.

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