round to the nearest tenth. Then transfer to the corresponding spoke in the Infrastructure As A Service Scorecard on the second next page of the Self-Assessment.
Your completed Infrastructure As A Service Scorecard will give you a clear presentation of which Infrastructure As A Service areas need attention.
Infrastructure As A Service
Scorecard Example
Example of how the finalized Scorecard can look like:
Infrastructure As A Service
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service8
Included Resources - how to access8
Purpose of this Self-Assessment10
How to use the Self-Assessment11
Infrastructure As A Service
Scorecard Example13
Infrastructure As A Service
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:28
CRITERION #3: MEASURE:44
CRITERION #4: ANALYZE:58
CRITERION #5: IMPROVE:74
CRITERION #6: CONTROL:91
CRITERION #7: SUSTAIN:104
Infrastructure As A Service and Managing Projects, Criteria for Project Managers:129
1.0 Initiating Process Group: Infrastructure As A Service130
1.1 Project Charter: Infrastructure As A Service132
1.2 Stakeholder Register: Infrastructure As A Service134
1.3 Stakeholder Analysis Matrix: Infrastructure As A Service135
2.0 Planning Process Group: Infrastructure As A Service137
2.1 Project Management Plan: Infrastructure As A Service139
2.2 Scope Management Plan: Infrastructure As A Service141
2.3 Requirements Management Plan: Infrastructure As A Service143
2.4 Requirements Documentation: Infrastructure As A Service145
2.5 Requirements Traceability Matrix: Infrastructure As A Service147
2.6 Project Scope Statement: Infrastructure As A Service149
2.7 Assumption and Constraint Log: Infrastructure As A Service151
2.8 Work Breakdown Structure: Infrastructure As A Service153
2.9 WBS Dictionary: Infrastructure As A Service155
2.10 Schedule Management Plan: Infrastructure As A Service157
2.11 Activity List: Infrastructure As A Service159
2.12 Activity Attributes: Infrastructure As A Service161
2.13 Milestone List: Infrastructure As A Service163
2.14 Network Diagram: Infrastructure As A Service165
2.15 Activity Resource Requirements: Infrastructure As A Service167
2.16 Resource Breakdown Structure: Infrastructure As A Service169
2.17 Activity Duration Estimates: Infrastructure As A Service171
2.18 Duration Estimating Worksheet: Infrastructure As A Service173
2.19 Project Schedule: Infrastructure As A Service175
2.20 Cost Management Plan: Infrastructure As A Service177
2.21 Activity Cost Estimates: Infrastructure As A Service179
2.22 Cost Estimating Worksheet: Infrastructure As A Service181
2.23 Cost Baseline: Infrastructure As A Service183
2.24 Quality Management Plan: Infrastructure As A Service185
2.25 Quality Metrics: Infrastructure As A Service187
2.26 Process Improvement Plan: Infrastructure As A Service189
2.27 Responsibility Assignment Matrix: Infrastructure As A Service191
2.28 Roles and Responsibilities: Infrastructure As A Service193
2.29 Human Resource Management Plan: Infrastructure As A Service195
2.30 Communications Management Plan: Infrastructure As A Service197
2.31 Risk Management Plan: Infrastructure As A Service199
2.32 Risk Register: Infrastructure As A Service201
2.33 Probability and Impact Assessment: Infrastructure As A Service203
2.34 Probability and Impact Matrix: Infrastructure As A Service205
2.35 Risk Data Sheet: Infrastructure As A Service207
2.36 Procurement Management Plan: Infrastructure As A Service209
2.37 Source Selection Criteria: Infrastructure As A Service211
2.38 Stakeholder Management Plan: Infrastructure As A Service213
2.39 Change Management Plan: Infrastructure As A Service215
3.0 Executing Process Group: Infrastructure As A Service217
3.1 Team Member Status Report: Infrastructure As A Service219
3.2 Change Request: Infrastructure As A Service221
3.3 Change Log: Infrastructure As A Service223
3.4 Decision Log: Infrastructure As A Service225
3.5 Quality Audit: Infrastructure As A Service227
3.6 Team Directory: Infrastructure As A Service229
3.7 Team Operating Agreement: Infrastructure As A Service231
3.8 Team Performance Assessment: Infrastructure As A Service233
3.9 Team Member Performance Assessment: Infrastructure As A Service235
3.10 Issue Log: Infrastructure As A Service237
4.0 Monitoring and Controlling Process Group: Infrastructure As A Service239
4.1 Project Performance Report: Infrastructure As A Service241
4.2 Variance Analysis: Infrastructure As A Service243
4.3 Earned Value Status: Infrastructure As A Service245
4.4 Risk Audit: Infrastructure As A Service247
4.5 Contractor Status Report: Infrastructure As A Service249
4.6 Formal Acceptance: Infrastructure As A Service251
5.0 Closing Process Group: Infrastructure As A Service253
5.1 Procurement Audit: Infrastructure As A Service255
5.2 Contract Close-Out: Infrastructure As A Service258
5.3 Project or Phase Close-Out: Infrastructure As A Service260
5.4 Lessons Learned: Infrastructure As A Service262
Index264
CRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable