Score
118. How often are the team meetings?
<--- Score
119. How do you gather Direct marketing services requirements?
<--- Score
120. When is/was the Direct marketing services start date?
<--- Score
121. How do you keep key subject matter experts in the loop?
<--- Score
122. Has a high-level ‘as is’ process map been completed, verified and validated?
<--- Score
123. What are (control) requirements for Direct marketing services Information?
<--- Score
124. The political context: who holds power?
<--- Score
125. Are task requirements clearly defined?
<--- Score
126. What scope do you want your strategy to cover?
<--- Score
127. Have the customer needs been translated into specific, measurable requirements? How?
<--- Score
128. How do you hand over Direct marketing services context?
<--- Score
129. How would you define Direct marketing services leadership?
<--- Score
130. How do you think the partners involved in Direct marketing services would have defined success?
<--- Score
131. Are roles and responsibilities formally defined?
<--- Score
132. What happens if Direct marketing services’s scope changes?
<--- Score
133. Are audit criteria, scope, frequency and methods defined?
<--- Score
134. What are the tasks and definitions?
<--- Score
135. What is in the scope and what is not in scope?
<--- Score
136. How do you gather the stories?
<--- Score
137. What is the worst case scenario?
<--- Score
138. Is data collected and displayed to better understand customer(s) critical needs and requirements.
<--- Score
139. What is the scope of the Direct marketing services work?
<--- Score
Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Direct marketing services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Direct marketing services services/products?
<--- Score
2. How will success or failure be measured?
<--- Score
3. What are your operating costs?
<--- Score
4. What does a Test Case verify?
<--- Score
5. What are hidden Direct marketing services quality costs?
<--- Score
6. Did you tackle the cause or the symptom?
<--- Score
7. Is there an opportunity to verify requirements?
<--- Score
8. Where is the cost?
<--- Score
9. What is an unallowable cost?
<--- Score
10. What are the Direct marketing services key cost drivers?
<--- Score
11. Do you have any cost Direct marketing services limitation requirements?
<--- Score
12. How are costs allocated?
<--- Score
13. What details are required of the Direct marketing services cost structure?
<--- Score
14. How can you reduce costs?
<--- Score
15. What causes mismanagement?
<--- Score
16. What disadvantage does this cause for the user?
<--- Score
17. What would it cost to replace your technology?
<--- Score
18. How are measurements made?
<--- Score
19. How much does it cost?
<--- Score
20. What is your Direct marketing services quality cost segregation study?
<--- Score
21. What tests verify requirements?
<--- Score
22. What are the strategic priorities for this year?
<--- Score
23. How frequently do you track Direct marketing services measures?
<--- Score
24. How will costs be allocated?
<--- Score
25. How is the value delivered by Direct marketing services being measured?
<--- Score
26. How do you verify if Direct marketing services is built right?
<--- Score
27. What is the root cause(s) of the problem?
<--- Score
28. Does a Direct marketing services quantification method exist?
<--- Score
29. Are the measurements objective?
<--- Score
30. What do you measure and why?
<--- Score
31. Are you aware of what could cause a problem?
<--- Score
32. How sensitive must the Direct marketing services strategy be to cost?
<--- Score
33. What could cause