How do you control the overall costs of your work processes?
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96. What are the costs of reform?
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97. Who should receive measurement reports?
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98. How can you measure the performance?
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99. How can you manage cost down?
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100. Are indirect costs charged to the Direct marketing services program?
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101. What is the cost of rework?
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102. Why do you expend time and effort to implement measurement, for whom?
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103. Have you included everything in your Direct marketing services cost models?
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104. Where is it measured?
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105. How do you prevent mis-estimating cost?
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106. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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107. How do you verify and develop ideas and innovations?
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108. What is measured? Why?
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109. How do you verify and validate the Direct marketing services data?
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110. Are there measurements based on task performance?
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111. How will measures be used to manage and adapt?
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112. Are there any easy-to-implement alternatives to Direct marketing services? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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113. Does management have the right priorities among projects?
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114. How do you measure efficient delivery of Direct marketing services services?
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115. Do you have an issue in getting priority?
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116. Do the benefits outweigh the costs?
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117. What does your operating model cost?
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118. What is the cause of any Direct marketing services gaps?
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119. Are the units of measure consistent?
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120. When should you bother with diagrams?
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121. What happens if cost savings do not materialize?
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122. What are your primary costs, revenues, assets?
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